Recent content by MAPQ27

I have several Win 7 Pro PCs on a network that when initially booted up will not display the login screen. I get the background and have mouse control along with lights toggling on and off of the keyboard but no Ctrl-Alt-Del. Upon powering off/on everything works fine. It is extremely random...

I will pass it on to the onsite tech if they want it. Thanks for all of the help. This site is amazing!

Apparently there was a mix up in what was ordered. We have been sent a new 400 with the correct version loaded. It would speed things up if we could look at the old 3.6 configuration but I am still getting the Apache error despite the date roll back. Can any body provide a link to the...

Thanks again for all of the help. I don't have access to the Nortel site so I will just hit them up tomorrow. Thanks again for your time and patience.

Tried rolling the date back to '04 but still getting the Apache error.

Started with a 3.6 restore to a 3.6 drive. Due to some issues we tried to apply a 3.5 backup after that. Obviously a mistake. Now trying to kill all add configuration to start from scratch. From what I am reading the only option is to reimage. Thanks for the reply.

If the Quick Start Wizard is what you are referring to then it did not fix my Backup and Restore issue. Please let me know if I am missing something.

I believe I would go through Quick Start to clear the old programming. If this is not correct or there is a better way please let me know.

Okay, I am feeling better about things. I see the option under Maintenance Tools, DECT, to Restore Default Configuration. Do you know if this is where I would erase the programming? If so, I see that it is requesting an installer password. If this is the right spot I will get with the Nortel...

Great! So how can I get rid of the Apache error and gain the ability to backup and restore again?

They are suppose to be generating new key codes for us. I am wondering if our mistake will require a new hard drive as well. Thanks for all of the replies.

Yes. Sorry for the mistake. As you can guess I am much more an IT guy than a phone tech. I was pulled into this because the local phone company knows very little about the tech side it seems. I mainly am trying to erase our 3.6 to 3.5 blunder. Is there any chance? Can I blow out the...

Sorry, I didn't catch that. I should have said that they moved the old cards over.

Yes, a whole complete unit. We had a BCM failure at another location and they replaced the unit. Quick restore from backup and we were rolling. This one shows valid backup log including license/keys and no errors on restore but nothing. I am requesting a new drive but would LOVE to be able...

Hey everyone. I embarrassed to admit I messed up. Our bcm hard drive failed and we received a whole new unit. With paid support we attempted to restore on a 3.6 system from backup. Only partial restores with no key codes. We then tried to restore key codes from an older 3.5 backup. Only...