Recent content by maninmaroon48

I have two offices with 500v2's connected by SCN. Site A has the Voicemail Pro server and has been in place for many years. Site B has been in for a month and was working fine until last Wednesday (8/3). We were doing centralized voicemail, call reporting with Xima and call recording with...

Jhon88 , Thank you for the post. You nailed it, this was the problem. Every SCN I had done to this point was prior to 9.1. I appreciate your help.

amriddle01, Thanks for the info. I had tried it originally with the LAN IP of the IPO and had no luck with that and I then found a post that said to use the internal interface of the firewall. I have set it back to the IP of the IPO at the opposite end.

I have two sites running IPO 500v2 with version 9.1.0.437. Site B has 4 networking channels and is essential edition. Site A has 4 networking channels and is Preferred edition and a VM Pro server. I have an IP route setup at both sites with all zeros for the IP and Mask and the gateway is...

I have a new IPO with two combo cards in it. When I configured it I noticed in the extension tab that extension 101 was in there twice. I have never had this happen before. All other extension are fine. I have replaced the combo cards and I have defaulted the box and rebuilt the...

I have a client who is running on Office 365 for email. Their IT vendor told me that Office 355 requires encryption so I upgraded the IP Office to 9.1 and now I see the encryption option and have enabled it. The client uses embedded voicemail. The voicemail to email is still not working and...

I have attached the log that shows authentication failure, why would it fail on an outbound call but not for registration?http://files.engineering.com/getfile.aspx?folder=a7505bcf-7d8a-4aa3-9cf8-1ec15f119583&file=Log.JPG

I have an IPO 500v2 running 9.1. Cbeyond is the SIP provider and the IPO is registered and inbound calls are working fine. I must have something wrong with my short code or ARS but I have no idea what. Can someone please take a look and help me...

I have two offices running IPO 500 V2, Main office has 40 users and the new remote office has 10 users. What licenses do I need at each office for SCN to work properly?

How do I set the phone up as a H.323 remote phone? And what ports would need to be open on the firewall?

I have a IPO 500 v2 and have purchased a 9611 IP vpn phone and would like to place it at the owners home and set it up to work via vpn. The office has a Cisco RV110W vpn firewall and I have enabled the PPTP config and setup a user with id and password. I have also enabled vpn pass through. Has...