So is that my problem? I have the line assigned to a Set DN? Therefore denying me adding it as a hunt group?
I will look into it more in the AM
Thanks alot guys! You have been a big help to me over the years!
Only thing I cant figure out now... is my schedule. I want my 'night' schedule to be from 4:00PM to 7:30AM week nights, and follow through friday night until monday morning.
How would I program this?
Keep in mind, I am using NRU
SD.... Concept flow is this.
Call comes in during normal hours. I want to ring the phones like so:
DN 201 & DN 202 Ring for rouhly 30 sec... If no answer I want 201, 202, 203 and 207 to ring until answered. Each DN has its own VM, so FNA wont work I dont think?
After hours, I want the AA...
Ok, was trying to set this up finally today... and it seems I cant use a Hunt Group in a ring group?
This causes a minor issue for me... as I had intended to ring one DN for roughly 30 seconds, if its not answered I want to ring a group of 4....
Any ideas?
Allright, here is the deal. I need to let an operator (set via a hunt group most likely) answer all our calls during business hours. After hours, the Auto-attendant needs to handle the calls.
System MICS 6.1
NAM 4.1.05
I see the option of 'Ringing Service' which might work? Have the line in...
Dewey, I understand all that... if you read my original post, I have it set up. I am just trying to get it to be a little more identifiable if possible.
How would I go about programming a button for it?
Understood they arent on an outside line yet. I am just trying to help the user perception. Keep in mind, they have had 5-6 years to form this habit...
SDT must have come out in MICS 6.0 or so, as I have it.
Ok... I just got done installing a PRI at our facility. Previously we were using 8 standard analog phone lines. We could hit the I/C button, dial 9, and there was a distinctive audible switch from an internal dial tone, to an external.
Now that the PRI is setup, I have managed to make it...
Thats Odd.... I thought I replied already
Here is the deal.... I want the door phone to only ring in the office during the day. But after hours, when only our 'plant employees' are in the building, I need it to ring a certain phone. Said phone already has an aux ringer, that rings through the...
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