Recent content by mabhatter

I'm having issues with the One-X gateway where clients call in and it won't go to the Auto Attendent. This usually happens after someone has just called in and hung up. It's almost as if the Gateway doesn't get a disconnect. I have the latest Avaya updates on the system which is 2 years old now...

I have forgot how to perform a hard reset on the 4621SW IP phone upon powering it up. Any help would be greatly appreciated. Than you!

Thank you one and all for the feedback as it is truly appreciated. Cheers! MABHATTER

Is anyone aware of any Avaya tested SIP providers in Canada?

I am using a provider up here in Canada named Digital Telephone Group. This is my first time dealing with themm

I have viewed several posts regarding SIP trunks with the IP Office and most reference setup on a 500 with two LAN ports. I need to setup a SIP trunk on a 406V2 running 4.014 with a single LAN port. I am using a Kentrox Q2300 with a single WAN IP address. Is this possible and if so is there any...

Do you have a Cisco model that you would recommend? Mabhatter

I have a 5MB DSL on one side and a 10MB Cable connection on the other. I was looking at a couple on SonicWall TZ-190's. Have you heard of anyone using these devices in a setup like this? Mabhatter

I was wondering if anyone has any suggestions on cost effective and reliable routers to use to setup an SCN. Also do I need to setup a VPN over the PSTN to allow the two IP offices to comuunicate with each other? Thanx! Mabhatter

I was able to but for some strange reason I am no longer able to ping the other IP Office??? Do you have a recommendation as to the type of cost effectice routers to use in this case on either side? Thanx! Mabhatter

I have opened the necessary tcp ports on the routers at both locations as well as the ip routing in the IP Office 406v2. When I try to dial an extension at the remote office I receive a busy signal and in the monitor I receive and LCR timeout error. Any suggestions on why I would be receiving...