Okay so after doing a lot of mucking around I have solved some of the issues, the only issues now are...
1. When a customer calls in to the system it takes a LONG time to answer into the menu system, maybe 5 rings or more, I'd like this to be as short as possible.
3. If a customer calls and is...
Found some information that may help, apparently in New Zealand you need to have "Clear forward answer reversal" for Calling Party Control (CPC) which has something to do with open loop timer/hangup etc.
From my telco:
On some types of public exchange, Telecom offers a 'clear forward' facility...
Hi mate,
For some reason none of those helped me...
1. This is already set to "1" I tried 2, 3 and even 9, no difference.
2. This is already set to "1"
3. My provider has no idea what the open loop timer is and cannot tell me what time to set it to, currently is 500, I tried 800 and also...
Hi guys,
So I'm a computer technician by trade, and we have a ARIA-24 IP phone system with 3 physical analogue lines. I wanted to make some changes and so have been using LDK PC ADMIN
Originally we had 4, but wanted to get rid of one, so I moved the 4th line into a different group and that...
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