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Recent content by lvtech

  1. lvtech

    Sx-200 Fraud Scam-Hotel-Motel

    I agree, the tenant restriction would be an ideal application. I am trying to get this sorted out, and have a snag or two. I made the voice mail ports tenant 1. I made all sets, admin, guest, and consoles tenant 2. Using form 5, I was able to prevent callers in the auto attendant from reaching...
  2. lvtech

    Sx-200 Fraud Scam-Hotel-Motel

    I know this probably is not a new scam, it seems they keep rehashing old scams counting on staff turnover in hotels. Sadly, this seems to work. I have a Mitel SX-200 that is set up to send unanswered calls to the attendant console to a menu mailbox, which offers a couple of press off's for...
  3. lvtech

    Multiple DN's routing to a single mailbox

    I have a 3300 with embedded mail, release 4.1, active software load 10.1.1.11.2. I have several users who have 2 DID numbers appearing on their phones. Currently, I have a mailbox for each of the DID's, which is clumsy for the users to manage. Is there a way to route one of the DID's to the...
  4. lvtech

    voice mail greeting

    I have a 3300ICP, release 5.1 that my customer inherited from a different company. In reconfiguring this system for them, among other things, I removed all mailboxes, went thru the administrator (9999) mailbox, rerecorded all open, and closed greetings, made sure there were no temp greetings. In...
  5. lvtech

    3300 second alt forwarding not working

    Thanks to both of you for responding. I did verify the timers, and made the change to the 1st alt tables as well. Works like a charm. Thanks again
  6. lvtech

    3300 second alt forwarding not working

    I have an issue where I have set up my sets with a DID, and a rollover line. When on a call, user wants the call to ring on the rollover, and if not answered, send to voice mail. I set up a 1st alt for each phone, setting "this" on the busy fields, making the destination number the rollover...
  7. lvtech

    Mitel 3300 IP phone feature problems

    OK, I finally figured it out. I had not defined the 1st alt reroute assigned to the DID Directory numbers in the rerouting table, only to the prime number assigned to the phone. Made the change, works like a champ. Thanks again everyone.
  8. lvtech

    Mitel 3300 IP phone feature problems

    Actual result is calls do not forward, they continue to ring until caller hangs up. The COS Call forward no answer timer is set to 15. At the other locations where this does work, this frowards on about the 4th ring. The issue with the calls on hold was the call hold retreive with hold key...
  9. lvtech

    Mitel 3300 IP phone feature problems

    Thanks to all of you who have responded. I got the issue with picking up calls on hold resolved. I may not have been clear describing the call forwarding issue. I have 3 remote locations, all using DID services, all using 5320 sets. None are using voice mail. All are assigned to the same COR...
  10. lvtech

    Mitel 3300 IP phone feature problems

    I recently installed some 5320 IP phones in a remote location to the 3300. Users have 2 issues. 1. User has 3 phones, with 3 DID lines appearing, and ringing on each phone. When user "A" picks up a call, puts it on hold for user "B" to pick up, they cannot. I have turned privacy off everywhere I...
  11. lvtech

    3300-cannot find a programmed extension

    I think I figured out my own question. I found it in the system speed call tables......wierd
  12. lvtech

    3300-cannot find a programmed extension

    I have a DID number that when dialed from outside, goes directly to a greeting programmed in an administrators mailbox. When dialed 4 digits internally, prompts the caller to enter their voicemail password. I cannot find this number to reconfigure it. Any suggestions out there?
  13. lvtech

    3300 cannot deassign line appearance

    I got back on site today, and did discover that the line appearance was indeed programmed in the call reroute table. Removed the appearance, problem solved. I appreciate all your inputs.
  14. lvtech

    3300 cannot deassign line appearance

    trying to remove a single line appearance to change to a multiline or key system setup. I have tried to deassign the line appearance, tried to remove the set entirely. System gives a "internal system error". Machine is a 3300, release 4.1SP1, active software load 10.1.1.11.2. Any thoughts out...
  15. lvtech

    Inter-Tel CX3000

    Does anyone know this product. I have a customer who has one, and has asked is it a VOIP System? Does it offer IP Trunking, IP Sets, or perhaps both? Anyone? Thanks!
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