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Recent content by Luthi

  1. Luthi

    Configuring IPSERVER interface - CM 6.3

    If I turn IPSERVER down the Clan interface would be impacted ? I need to configure the switch interface that communicate with that IPSERVER. Best Regards! Luthi Castelanno Telecommunication Analyst
  2. Luthi

    call handling preference

    Hello guys! What is the impact if I would changed the "call handling preference" from a only Skill Level to Greatest Need have? Is it impact only the skill ? The message in CMS is not so clear. It says: Changing the call handling preference can significantly impact you CALL CENTER. Are you...
  3. Luthi

    How to send the dialed number in a internal transfer on Communication Manager

    Hello folks, When I make a transfer from station to station, the number that appears on display is my "agent ID". I would like to send as ANI the number that I dialed. Is it possible? Where I can set up this configuration. Regards Luthi Castelanno Avaya Business Partner - Tier 2
  4. Luthi

    System logs - IP Events

    The guys know what is the path of log "IP-events" by shell ? [b]Communication Manager 6.3 Red Hat 5.3 Luthi Castelanno Telecommunication Analyst Senior
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