Is all the SMI information correct if you reload leaving the card in manual? i.e. some simular to
SMI A> SETENV
IPACT=19.0.21.185
IPSB=19.0.21.186
ETHACT=e:15:2f:0:14:d
ETHSB=e:15:2f:0:14:d
CIOIPACT=99.0.0.1
CIOISB=99.0.0.2
AUTO=1.0\BEE81001\SYSTEM.APP
ROUTE=19.0.0.0,19.0.10.2,H.255.255.252.0...
Depending on the Model/Make of your 3rd Party ACD system?
There would normally be an access code given to a group of trunks that connect to your DX. This ACD system may also be able to "Network" using site codes/access codes.
If this is the case then it would be to use site codes for each PBX...
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