Recent content by LiquidAlex

Hey Gang, We just bought and installed the S8500 Media Server and we have these cool 4610SW phones. So I have this weird, weird issue. We did the install in two parts, 1st floor and 4th floor. The 1st floor phones (1st phase of install) have 5 pages of soft button options. The ones on the 4th...

Thanks guys, of course I finally found it after I posted this, but thanks a ton for all your help.

Hey all, When I set up one of my agents with the ability to service observe, I get an audible tone on the call. It doesn't happen just once, it happens all during the call. Not one long tone of course, just a beep, then it is fine, then it beeps again and so on and so forth. Is there a way to...

Hey gang, I am trying to have my 1-888 line, that rings to a DID in my system, then forward to a hunt group. The problem is that when the hunt group are all on the phone it rings busy. If they are available it rings through fine. Is there a way to get around this? -l

Hey all, So I am having some weird issues with my 1-888 line. It is pointed at a hunt group and the calls come in fine, but then about 10 minutes in the call just drops. I have contacted the carrier of the 888 line, but so far they have found nothing. Do you think it could be a setting in my...

Originally the station had appearance # 1 - # 3 of another station. Well when I went in and changed the station to another one but I left the appearance set as button # 2. DUH, what a maroon I am. Thanks so much guys.

Hey gang, I will spare you how stupid I am cause I figured out the problem. Thanks so much for all of your help. If you are really curious how stupid I am maybe I will post what the problem was.

Thanks for all the help guys. It still is not working out for me. Does anyone at all have more then one station's appearance set up on another station. Like if more then one executive shared the same secretary. -a

I turned the per button ring control but it is still no go. What do you mean switch it to "r"?

I already have the bridged call alerting turned on and it works for one appearance that I already have set on that phone. It won't work for the additional appearance that I am trying to add to that phone. So the one station has two different bridged appearances from two seperate stations. So...

Hi everyone. I am trying to add more then one appearance to a station and the first one works, but the additional one does not ring or work at all. Is there a different COS or COR I need to use?