I have a BCM50 Rls 2.0 c/w call pilot messaging and fax messaging.
When I had windows XP I was able to open my faxes on my PC,e-mail them,delete them,save them, and copy them.
I changed my operating system to Windows 7 now I cannot open the faxes to view them.
I cannot do anything with them.
Is...
I have a customer with a BCM450 5.0 and contact centre. also there is a auto attendant.
There are 7 agents.
Sometimes when an agent logs off it shows logoff pending and freezes. You cannot force off.
The only solution is to do a reboot.
The latest Patches are installed.
I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent).
Norstar Mics 0 x 32
I have a customer who says the number 1 appears on her set on the screen in a row "111111111111111111111" while it sits idle (intermittent).
Norstar Mics 0 x 32
I cannot call out on the Bcm50 R1.0....
I can receive calls
The trunks are analog
After doing a power down(reboot) the system returns to normal
Any suggestions????????
I do not require reports
This senario is just a queue setup for 3 businesses on 1 skillset
The caller gets an on hold greeting and the agent will logon or logoff with a 20 second break time.
I setup the BCM50 3.0 at the service centre,power down and set the system back up at the customer's site...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.