Recent content by lanreMBO

We have IP Office 500 and I want to configure an extension to automatically redirect to another number after three rings for ONLY incoming calls on a particular IDD Scenario... Incoming route has calls for 88877736 and 88877737 to be routed to 1000. I want calls for 88877737 to be sent to 2000...

Another thing I need to confirm is that the DropDown "Add 'Not end-to-end ISDN' Information Element" is set to Never and other options below it like Send redirection number are not checked.

Thanks amriddle01, I just got to know that.... But the issue I am having is that what seems to work yesterday is no more working now and I have checked all the settings... even called the service provider and they said all is well at their end and nothing has been changed.

Hello Okkie26, Thanks. So far, I have been able to make calls showing the desired number using the follow config on user short code. Code: ? Funcion: Dial Tel Number: .Sxxxxxxxxxxxxx Line ID: 5 But the problem is this... We run a virtual office and want to assign one number to an office. But...

I hope you are not offended. Please don't be offended. I will update this post when the line becomes stable.

I just noticed that the PRI is fluctuating going in service and out of service. I have called the service provider and they said they will be here shortly to sort it out. After that, I will try what you suggested and I hope it works as I think it has been the reason it has not been working. Thanks

Have you looked into Access List if you have that on the router or switch?

But I notice that if I should configure one of the 1608 phone button as line appearance for one of the numbers, it works.

Thanks for your efforts so far. I tried it that way and this time around, no UNOBTAINABLE error but just the dial and the number being dialed without connection. Rgds

From the ShortCodes, Which should I state on ARS and which should I state on User and which should I state on the PRI itself?

Hi Okkie26, If it is set as you have said, If I need to dial a number 4605048, normally, I will have to add 01 to it as it is a local call. So it will be 014605048 and that will be sent as 0014605048 and it wont go. After trying what you said, I am still getting UNOBTAINABLE. On the PRI Line...

Hi Okkie26, Thanks for the response. If you are advising me to use ARS, How should the configuration go? Will the shortcode you stated be under ARS, PRI or User Short Codes? I entered it under user shortcode because I want separate users to dial out using separate DID numbers and when I dial...

Hi Okkie26, Thanks for the response but I couldn't get far with it. I want it configured in the sense that no code will be required to do outgoing calls.. like using ? in the Short Codes... What do you mean by "tem Nr NSxxxxxxxxxxxx

Hi Guys, I am new here and have tried what was stated on http://tek-tips.com/viewthread.cfm?qid=1549862 but it did not solve the problem I have. I have PRI with 10 lines installed all in Idle state. I need someone to help me with configuration steps that will enable some users use specific...