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Recent content by kopja

  1. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    The user is white listed on all antispam. The sender usually sends it to a email DL, and CCs our manager. Other members of the DL get the email fine, along with attachment. Once received, the others can also FW it fine to this manager (managers gets the attachment). If the sender just sends it...
  2. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    There is an antivirus (McAfee Enterprise), but there is nothing to indicate that it is deleting attachments (meaning there is nothing on the activities log of McAfee and no indication on the email itself). Also, we have had the senders send the email, user had Outlook closed the entire time, and...
  3. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    Anyone has any ideas how to resolve this issue?
  4. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    Thanks for looking into this, I appreciate it. I believe the sender defaults the messages to HTML, and attachments do not come through. However, I have also had the sender send the message as TXT, and still no attachment. In other users, (not related to this issue) sometimes I do see the...
  5. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    Ok, I went to ESM->Diagnostics Logging-->MSExchange Transport I put logging level to Medium on Queueing Engine, Routing Engine, Categorizer I put logging level to Maximum on SMTP Protocol I had the client send another email. This is what shows on antispam server (the message was delivered...
  6. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    Nothing on the server appliaction log. I have increased the logging level to Medium on ESM->Diagnostics Logging-->MSExchange Transport-->SMTP Protocol, Queuein Engine, Routing Engine, Categorizer Is there any other setting I need to add?
  7. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    Sorry, last row event ID is 1028 (not 1019)
  8. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    On ESM, message tracking, the size from sender shows up correct. 12/13/2012 12:03PM Sender client@clientdomain.com Size 88K When I click on History, it says 12/13/2012 12:03PM SMTP: Message Submitted to Advanced queueing EVENT ID 1019 12/13/2012 12:03PM SMTP: Message Started Message submission...
  9. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    I had the sender send another email, and manager had Outlook closed the whole time. Manager received the email (opened through OWA, outlook still closed), still no attachment (and no indication of an attachment) Any ideas?
  10. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    Our incoming email flow goes like this Internet --> Firewall --> Sonicwall AntiSpam --> Exchange Server - Sonicwall message audit shows the message being full size - The logs on exchange server, under C:\ProgramFiles\exchsvr\servername\..20121212.log also indicate the full size of the email...
  11. kopja

    Attachments not being received by one user (but get through fine to other recipients)

    Hello all We have a client which sends us frequently certain documents. Do not know what version, but I know they use Outlook. When this client sends us email with attachments, - all internal users get the email+attachment, - but one manager (CCed on same email) gets only the email (no...
  12. kopja

    Cannot block or wipe phone from mobile admin

    Hello We are using Ex2003 SP2. Recently one of our users lost their phone so I am trying to wipe it or block it form accessing. When I open the Mobile Admin site, the only options I see are Block, or Delete. Block gives an error every-time, where as delete button (tried on some other old...
  13. kopja

    Attachments not being received by one user (Outlook 2007)

    Hello all. We have a client which sends us frequently certain documents. Do not know what systems he uses. When client sends us email with attachments , all internal users get the email+attachment, but one manager (CCed on same email) gets only the email (no attachment). Size of the email is...
  14. kopja

    Cannot open links/Pdfs/popups

    I found the answer on a Microsoft Forum. I had to run the script from this website, worked just fine and solved the issue. http://iefaq.info/index.php?action=artikel&cat=35&id=133&artlang=en
  15. kopja

    Cannot open links/Pdfs/popups

    Hello everyone. We got in some new Dell PCs that come with Win7Pro 64 bit (OEM) and IE9. Everything works fine, except Internet explorer does not open links or PDf or anything that requires a new tab. So, say I am on google, search for something, and - when I click on any of the results, I can...
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