Are the calls where you are getting the CC 81 inbound to you or outbound?
How I would approach it is to capture some call records and see if BT is sending you calls with a call reference number then rejecting that reference number later in the call flow.
If this is the case, you can use this...
I believe Aspect is solely available in Procomm. If you're set on not rebuilding the script in a new language, than you may have to investigate running Procomm in Wine.
See this previous post:
thread448-1508266
There are some flavors of Asterisk out there that have built in web gui's. You may want to investigate if your system is based on one of these (check /var/www/html, assuming Linux based system.)
If so, you'll want to administer your system through that.
If not, then there are programs out...
I have to second CiscoGuy33's suggested books. I studied both Todd Lammel's and the Cisco Press CCNA guides and had no trouble passing. Of course it helped to have access to a lab (two routers, three switches.)
Being able to practice the concepts from the books really drove home the material.
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