Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Recent content by knuty42

  1. knuty42

    2 SCN systems same public static IP

    That seems impossible to have the same Public Static IP on two locations. The ISP would not do that. The IT guy must not know what he is talking about.
  2. knuty42

    Account Code

    I am setting up accound codes for a client as their Telco is going to charge for LD codes. They have about 10 codes for different departments with no need for any reporting. I can get it set up and working but they do not want to have to press "#" after the code to send the call out. Is there a...
  3. knuty42

    Failover trunk

    Can I assume you are talking about the Alternate Route portion of the ARS table?
  4. knuty42

    Failover trunk

    I have no idea if this is available or not but it worth a try. Running IP Office 500v2 v.9.1 with VM Pro. We have a client that cannot get SIP Trunks, (geographical limitations), and their LD bills are outrageous. We want to bring in a SIP Trunk for outbound calling only. The actual DID on the...
  5. knuty42

    Transfer to HG through SCN

    And yes I mean Call Appearances.
  6. knuty42

    Transfer to HG through SCN

    Here is the trace that I have for a call. Line: type=IPLine 21 Call: lid=0 id=5920 in=0 Called[2900] Type=Default (100) Reason=CMDRdirect SndComp Calling[7012809040] Type=Unknown Plan=Unknown Pres=Allowed (0) BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default...
  7. knuty42

    Transfer to HG through SCN

    I am having a strange problem (I think). I can transfer extn to extn through SCN trunk just fine. But when I try to transfer extn to HG through SCN it does not work. I hit complete and the call stays on an appearance line. After digging into it a little I may have found the issue. The HG that I...
  8. knuty42

    VM to email routing

    Avaya IP Office and VM Pro 9.0 I am not sure if Avaya is smart enough to allow this but here is what I am trying to figure out. We have DID's set up for our different clients to reach their "dedicated service desk". If no one answers they leave a VM and emails an email address that...
  9. knuty42

    SIP Troubleshooting HELP!

    Avaya IP Office 9.0.12.0. I am having some trouble with my SIP setup. I can get incoming calls just fine on my sip line. Although I am having some trouble with outbound calling. I have ran a monitor trace but I am not great with reading it. I am getting a 403 Forbidden response for something...
  10. knuty42

    Scansource Hosted Avaya

    Does anyone use Scansource for hosted Avaya? Is it a good solution?
  11. knuty42

    Open Poll for all avaya certified techs

    First off...you let someone else touch your systems? We usually quote 3hrs for the whole upgrade. If stuff go wrong we have a little wiggle room and in the end with all the upgrades we should still come out ahead. May have to put in after hours work but I can't think of a reason to have...
  12. knuty42

    Strange Issue with Display Names

    Avaya IPO 8.1 (63)using Nortel T7316E phones. I have run into an issue that I can't find an answer to. I am hoping someone has run into this. (Extns and Names Hypothetical) When users call extn 100 the display shows Bob (old employee on extn). Then after 2-3 sec it will change to Jim (who is...
  13. knuty42

    SIP configuration problems

    I thank everyone for their help so far. All it turned out to be was bad equipment on the ISP side. Once they replaced it all was good for inbound calling. Although I am still having problems with outbound calling. Here is what is set up: Short Code: Code: 8N; Feature: Dial Tele #: N"@_Sip_IP"...
  14. knuty42

    R10

    Reading through the offer definition for R10 the new basic user license is awful. What I can't figure out is if a basic license will be required for phantom users that forward to SC for AA overflow?
  15. knuty42

    SIP configuration problems

    It is being authenticated by IP address. There is no SIP Registration needed.
See more

Part and Inventory Search

Back
Top