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Recent content by kirchenlo

  1. kirchenlo

    9.1 Server Edtion Manager Bugs

    Hello All, you will need for IP Office Manager 9.1.0.0 build 437 the following version of the pathc 9.1.0.6 build 2. I got the second one (Build 2) from Support as the first did not fix the issue.
  2. kirchenlo

    9.1 Server Edtion Manager Bugs

    Hello, I got today from support the solution. There is a critical Patch for IP Office Manager 9.1.0.0 build 437. It will replace the existing version with 9.1.0.6 build 1. You can contact support if you need it.
  3. kirchenlo

    Click to call software with tapi free

    Hello, I can suggest that you use the IP Office TAPI driver (unfortunately you will need to install it on any PC. I have build it at the customer and I use a free ware for hotkey dialing etc... It works pretty well. http://www.innovasoft.de/Freeware/TAPIDial Regards
  4. kirchenlo

    IP Office LDAP Directory Import

    Hello, Does anyone have experience with the LDAP directory synchronization of IP Office. What I want to know is, how you need to format the numbers, or better does IP Office automatically add the prefix for the outgoing line group. In my case I need to dial “0” to get an outside line and then...
  5. kirchenlo

    Voice Mail Pro and Microsoft Office 365 - Email sending fails

    Hello All, here is my solution to the issue. First of all we all now that neither the IP Office nor the Voice Mail Pro server is able to sent secure email natively via the MS Office 365 service. I was struggling now around with this issue yesterday at a customer and tried to find a solutions. I...
  6. kirchenlo

    IP Office MS Lync 2013 Plug In - Dialplan Configuration

    Hello, our customer uses MS Lync 2013 and wants to integrate the MS Lync clients with the new communication infrastructure (Avaya IP Office 500v2 + VoiceMailPro + One-X Portal). Both systems VMPro and One-X Portal are installed on a Windows 7 PC and running properly. The installation of the...
  7. kirchenlo

    Voice Mail Pro and Microsoft Office 365 - Email sending fails

    Hello, does anyone know if the SMTP email sent via Microsoft Office 365 (outlook.office365.com), which uses TLS on port 995 works? I have a customer who wants to receive VoiceMailPro recordings and messages via email into it's email client. I tried to setup VMPro with the given credentials and...
  8. kirchenlo

    only 10 digit number accepted by IP Office (Rls. 9.0)

    Hi All, I figured it out, if I enter a „-„ (minus sign) in the incoming field number it accepts my numbers. The only thing what is happening now is that “overlap” signaling form the legacy system not working, any idea why?
  9. kirchenlo

    only 10 digit number accepted by IP Office (Rls. 9.0)

    Hallo, I have a very strange problem with an Avaya IP Office Server Edition. The system is composed with a Primary/Secondary/Application Server and 3x IP500v2 expansion systems. The following problem is occurring, one of the IP500v2 is connected between the PSTN and the legacy PBX. PSTN <-->...
  10. kirchenlo

    Speakerbus iD808 iTurret with Avaya IP500v2

    Hallo, did you get managed to get it working on your IP Office 500v2? If yes, does it work as expected? I am actually looking into that turret solution for a financial customer who has now need to replace its 9650C by real trader boards to have multiple contact pages and two handsets. It would...
  11. kirchenlo

    Offsite Agent does not have any TDM Gateway configured

    Hallo, we have an issue with the offsite agent feature. We have installed and configured the feature as requested in the installation and commissioning guides, with the result that it is not working. When we start the agent desktop it is properly asking for the phone number to connect to but it...
  12. kirchenlo

    Recording Announcement

    Hi, That’s ok so far. I have done this already, but this means I need 100 vectors and vdn’s if I want these feature for 100 users. My idea is more to have something flexible, I am not sure if I eventually need „elite“ for this. I am looking forward to have a vector in this following style: 01...
  13. kirchenlo

    Recording Announcement

    Hallo, I have the following requirement for a customer, I know how to do it on a Nortel CS1K. But actually I cannot figure out how to do it on a CM as I am a newbie in CM configuration. Ok, here it is, maybe you have an idea how to configure it. 1. Incoming trunk call to extension 3000 2...
  14. kirchenlo

    CMM Mail Forwarding

    Hallo, I am looking for some Information about CMM (Communication Manager Messaging) formerly I suppose IA770. Does someone know if this system can do a forward of a voice/fax message to an email account? To be more precise, I do not want to create an additional mail account in outlook, I...
  15. kirchenlo

    SIP Softphone for CS1K Release 4.5

    Hi, do you have any idea what 3rd party SIP Softphone will work with a CS1K Release 4.5?
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