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Recent content by kevcent
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CMS Reports Ive been looking every where
Can anyone tell me what flow in & flow out mean on a customers reports. Am I right in saying it's when a call in transfered into & out of a group/skill. The amount of calls showing does not seem to add up. Can anyone help please- kevcent
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
