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Recent content by ken1713

  1. ken1713

    WinSPM

    Thanks guys I appreciate the help
  2. ken1713

    WinSPM

    Loaded WinSPM rel 9 on windows 7 but it won't open. Tells me there is EOLeSyserror in Module WinSPM.exe when I try to open it.
  3. ken1713

    avaya partner acs hunt group

    I think you have vm ports in group 1. If not to much programing, erase and start over.
  4. ken1713

    Merlin Mail: Dial By Name

    Not sure if this is what you want, but I would get a list of existing ext. and then go in and change the names to match. Delete mailboxs that don't belong.
  5. ken1713

    Setting Day/Night Autoattendants

    Make sure your voice mail ports are not assigned in #310. If this is a partner mail rel. 5 its the last port in the card, if its a partner messaging its the first ports in the card.
  6. ken1713

    What are adjuncts used for?

    Adjuncts are extensions without physical ports. You can use them for phantom mailboxes, auto att. DID's, anything you don't need an actual port for.
  7. ken1713

    Merlin Mail: Dial By Name

    If you dial in as administrator, go to mailboxes, (4), option 6 modifies mailbox, 1 modfies name.
  8. ken1713

    Merlin Magix doesn’t recognize 016MLX card

    Try removing the two cards then do a board renumber. Then install the two cards and do a board renumber.
  9. ken1713

    Merlin Legend 7.0 v11.0

    What happens if you just call that ext.?
  10. ken1713

    PRI provider doesn't see D channel

    You needed to remove the t1 programming that existed. You cannot change from t1 to pri without removing all t1 programming. You may need to restore old backup then remove t1 programming then change to pri. This has happened more than once before and that fix seemed to work.
  11. ken1713

    PRI provider doesn't see D channel

    Try bypassing the csu by pluging straight into the 100d. This will tell you if you have the csu programmed correctly. Did you remove all the t1 programming before changing to pri? This sometimes causes a problem.
  12. ken1713

    Transfer calls to cell phone

    Make sure ls disconnect is set to yes under lines/trunks.
  13. ken1713

    message wait LED, no VM

    At the phone that has the light lit go off hook on the sa button and dial #54 #26. If it doesn't turn off do it again. For some reason you need to do it twice.
  14. ken1713

    Magix 2.0 and international calling

    Give a set access to the pool for the t1 and then dial the pool access code and make the call, that way your bypassing the ars. Maybe the provider has it restricted.
  15. ken1713

    programming a PRI

    Make sure you remove all programming pertaining to the t1 before you change it to pri. If you don't it seems it doesn't want to come up, or you have strange problems.

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