Recent content by kcdean

I thought someone would suggest using Call Pilot. Only problem is we don't have it. We use Unity for our voicemail. Is there another way?

This may be an easy one for some.... I have been asked by security to do route "0" dialed calls to security after hours This was accomplished to a degree by changing the NIT. Now both "0" dialed calls and calls to the main number go to security after hours. How do I only "0" dialed calls...

Yes we have a PRI to our local carrier.

Call forwarding problem. I have our security departments 3904 set-up to forward to a cell phone when the call is not answered. Here is the problem. When an internal phone calls our security department the calling number is passed (ie 305.954.4127) on to the cell phone. When a call from off...

I printed off the SPN of 101702. I don't really understand where this number comes from. Here is what I got The Branch Office - 1000B SPN 101702 FLEN 0 RLI 57 SDRR NONE ITEI NONE RLI 57 ENTR 0 LTER YES TOD 0 on 1 on 2 on 3 on 4 on 5 on 6 on 7 on VNS NO FRL 0 DMI 57 FCI 0 FSNI 0 SBOC...

I just printed the zdp. Very hard to read. Looks like 5 zones. only one show ENL. 2 BMG_Admin_IPhones_N1112 ENL 10172 Building 2 is N1111 Building 4 is N1112 Is 10172 the SNP?

I added a route list that selects the TIE, then inserts 8 before the call. This did not work. All the phones are registering back to the Main. I will check LD117. Thanks, Dean

I have been given the task to program our systems so that when a user in our branch office (Building 4) dials an outbound call that the call will be routed over our SIP TIE and use the trunks that connected to our main system (Building 2). The PRI that currently goes to the branch office will...

We have a problem with a TIE that I was hoping someone could held with. Currently the TIE trunk is working fine via a PRI (AT&T) circuit. A few months ago the decision was made to install 72 strands of private fiber between our two locations. 6 miles is the length. Everything with that went...

I am checking on transfer some spare analog licenses over. Hopefully we can do this. So it takes a analog ISM and an CLASS ISM to allow caller id?

Hi, We are trying to configure and install a XCMC card in our 61C (4.5). We have run into a problem and get error SCH1885 - The number of CLASS Telephone TN's in the system exceeds the maximum number allowed. Currently the system show "0" CLASS. This is what we have done so far...

GHTROUT is correct, we would like to use TIE lines. We thought about the fiber remote, but I think that 7 miles is to far. Can I use the Dual PRI card on the 61C? Currently one side of the card is being used with a DID PRI. I will start working on CDP.

We would like to connect our 61C (4.5) at our main campus to our newly acquired 11c (3.0) at our distribution/disaster recovery center which is 7 miles away. Private fiber has been installed (very expensive by the way) to connect the two locations. What are my options to tie the two switches...

Out bound call work fine. I will durn on DCH. Thanks!

I have build the route, loop, dch and trucks. Get a fast busy when I gall the lead number.