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Recent content by kb9udr

  1. kb9udr

    Denial event 1389: Agent login max/error D1=0x1eb D2=0x1bf

    Yes. Was that you? The signature looks familiar...
  2. kb9udr

    Denial event 1389: Agent login max/error D1=0x1eb D2=0x1bf

    With AvayaTier3's post, I was able to use "non-eas acd split agent" and searched that on Google. That pointed me to a long thread that contained this: This means two things. You are not using EAS (Expert Agent Selection) with skills and agents You are using ACD hunt-groups which must me...
  3. kb9udr

    Denial event 1389: Agent login max/error D1=0x1eb D2=0x1bf

    How do I know which CM version I have? Sorry, I am a bit of a noob when it comes to call processing other than simple stations.
  4. kb9udr

    Denial event 1389: Agent login max/error D1=0x1eb D2=0x1bf

    Hello, I have asked this before, without replies, so I figured I would try again. denial event 1389: Agent login max/error D1=0x1eb D2=0x1bf I have a station that suddenly cannot login to their assigned hunt group. They are a member of the hunt group. I tried removing the station from the...
  5. kb9udr

    Denial Event 1389: Agent login max/error

    thread690-1331047 I am receiving this error on a trace of a station. For some reason, the station suddenly cannot login to the hunt group assigned to it. Other stations can, and I have verified the settings on all stations involved. I also checked the recommendations in the above thread, and...
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