Recent content by kalrith123

Boo :( thanks for the reply.. So there is no way with our current software to have it so that when someone calls in to our office it rings at someones desk instead of the auto attendant? And if that person is already on the phone it goes to someone else?

Hopefully someone here doesn't mind helping me... I have an MICS R1T1 system. Currently when you call in to our main number our auto attendant answers, the person types in an extension to get where he wants to go. We would like to change this so that during the work day (8:00AM - 5:00PM) when...

Hello Guys. I had a vendor install a BCM 50 last year at my location. We have 2 bonded T-1s that we use for voice and data. I am not sure how they configured this with the BCM. Tomorrow my ISP is coming and taking 1 of T-1's down and installing a fiber link for data and leaving 1 t-1 for voice...

I have both 224 and 225 set to Forward No Answer - 250 which is our voicemail dn, is that wrong?

If I call 224 it will ring on both phones but after I changed the VM like you described before now if noone answers it just says Not Available and drops the call. 225 - Deleted Mailbox 224 - Changed EXT to 225

Answer DN

I like the idea curly had but it didn't work.. Anyone know a way for 2 extensions to share 1 mailbox?

Tried that, now when I call 224 and it forwards to 225 if 225 doesn't answer it says Not available then goes to Exit

Thanks for your help but a little confused on how to share the same mailbox. I delete 225 then I re add it?

They can ring at the same time if that is required.. Basically we have people calling in for appointments but there are 2 different people that give out appointments, they rotate daily. So when someone calls in they press 224 for an appointment, depending on what day it is it might be forwarded...

30nCG20

cook1082 can you explain how that would work please?

Would that let 225 and 226 know when there is a voicemail on 224's? If so that would work

How do I find the version KSU? Startalk flash voice mail Rather it only go to one or the other.. Basically when someone calls in to the office for an appointment they press 224 at the AA which is a phone we have in a closet. Depending who is at work that day they go to the 224 phone in the...

Hey guys hopefully you can help me out.. We have an older MICS system.. On extension (224) we forward the it to line 225 or 226 depending on the day.. The problem is if the person at 225 doesn't answer then it goes back to 224's voicemail which noone is around to check.. Any way to set it up so...