Recent content by jwenger

I'm looking into adding 4 port fax capability to a Windows 2003 server. Has anyone used one of the newer 4 port USB models like the 4 port RocketModem? Did it work good? Thanks, John Wenger

I have a client that wants each member of his sales force to have their own fax number. If I have a DID number for each fax line and route them all to the same fax server, how does the fax server know who the recipient is? i.e. How does it get the DID info from the phone system? Or does it not...

I'm not sure it even applies to MOH in a home. Much of what I play is with permission anyway. Live Jam Band recordings, original music from me and my friends. Some of it is copyrighted performances or even me playing cover songs for which I have not obtained the proper licensing to record. As...

That works great. The sound is surprisingly good for a speakerphone especially considering all the cabling and adapters I am running through to make this work. I plugged the MOH adapter into a Cat5 jack to get back to the phone system from my server. Then I put a splitter in my MOH port to...

Regarding why I would want this? As I said this is in my home and I have a Windows Media Server playing files from my personal library. It broadcasts to my friends on the Internet and to PCs throughout the house. Some of the PCs are connected to stereos and to my home theatre. I also pick it up...

I have a Legend R7 at home. Can the music on hold source be fed to the MLX display telephone speakers for background music. I thought I had done this in the past but can not find the feature in the manual. Perhaps I am thinking of our old Toshiba system???

I had this problem a long time ago. Seems that it was related to removing a server from the Exchange organization without transferring certain roles related to public folders to a new server first. I just shut down the server and unplugged it. Don't do that. I didn't discover the problem until...

Most often, this is because users have typed their email address into the web site! We have a strict policy against giving out company email addresses to non-work related 3rd parties. Regardless, we get tons of spam anyway. Even legitimate business partners can go bad on you. I had a paid...

You may need to force replication in Active Directory Sites and Services for recent updates to appear. To do this, in AD Sites and Services, expand your site, servers, servername, and highlight NTDS Settings. In the right pane should be a list of other domain controllers. Right click them (or...

My hard drive died and I had to reinstall. I installed only Windows XP Pro and Office XP then did all available windows updates and all available office xp updates. Now, I can't get any right click menus in Outlook. Right clicks work in OS and IE. Tried reinstall again with the same result...

The obvious... When you click Add, you need to enter the command line for your script. Not so obvious... Logon scripts are for users and startup scripts are for computers. If you applied a logon script to a group of computers, it will not run unless you enable group policy loop back processing...

Jake, I also purchased one of these R7/CKE3 systems off of eBay. It worked during initial testing but when the system started to get heavy use I would receive 'processor overflow' errors and incoming calls would go direct to the operator instead of being routed to the AA like they usually are...

I am using Amanda@Workgroup-Windows for the voice mail and auto-attendant in integreted VMI mode. Thanks, John

Yes, the calls are being routed through an auto-attendant. Thanks, John

I just installed my first Legend system and the users are complaining about unpredictable behavior when answering calls. The system usually beeps about 1 second after you pick up the handset and then the call goes lives. Sometimes you don't hear a beep at all and after waiting several seconds...