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Recent content by jsorenson3

  1. jsorenson3

    Recording Calls

    We are on IPO 4.06 running VM pro. Several conversations from other ext's are being recorded and show up as new messages on our Reception phone I have read previous posts and changed settings as suggested but its still happening. Suggestions? Thank you
  2. jsorenson3

    Access IPO

    Ok Guys, I have checked the IP route and there was an old route from the people that donated the system. I removed it and rebooted the phone system. Everything appears as normal at that point allowing everything connected together. When the Vmail server is rebooted , for whatever reason, the...
  3. jsorenson3

    Access IPO

    Thank you. I will give that a try later this morning
  4. jsorenson3

    Access IPO

    I do have a clue and the smartass remarks really get old Those were my ip addresses and I'm running ip office 406v2 My basic question was I was under the impression that other than port 1 the built in switch would function as a regular switch Why does it stop responding when plugged into my...
  5. jsorenson3

    Access IPO

    First off, Thank you everyone that has helped thus far. We have successfully installed and launched our system, however, having a bit of an issue Voicemail server is 10.0.1.7. This is also running Manager. IPO is 10.0.1.9. Everything was configured in manager and pointing correctly...
  6. jsorenson3

    Help Off List

    Sorry. We have IPO 406v2 running 5.0. We have a VM Pro with a Parallel port dongle. Just wanting to know how to get Voicemail server to talk to the IPO. I have the IP address in of the voicemail server. What about licensing. Do i need to add that in the Manager also and how do i retrieve...
  7. jsorenson3

    Help Off List

    was wondering if anyone would be willing to login and check out our phone config and help with our voicemail. willing to pay if necessary contact me at justin@bbbsncw.org thank you
  8. jsorenson3

    Caller Id thoughts

    Hello all I have ipo 406v2 running 5.0 and a 16 port expansion box I have 5410 phones and using atm4 card. I have gone thru all the forums on here Changing the gain, changing loop start caller Id and back again However. The logs show cli is on and phones show up external call Caller id...
  9. jsorenson3

    Voicemail / Caller ID

    First off, Thank you to all that have helped me thus far. I appreciate it!! Any other ideas for the Caller ID not working. Avaya IP 406, with 5410 phones. Caller Display in Manager shows off and greyed out. Log shows that CLI is On from what i've been told. I have tried at 2 different...
  10. jsorenson3

    No incoming calls

    I took the phone system to the business where it is being installed to test it. Everything seems OK, except Caller ID is not coming thru, and it is part of the package. Any other thoughts? I am still confused by the conflicting reports of the Caller display being off or on for each ext. Some...
  11. jsorenson3

    No incoming calls

    Thanks, I had the calls routing to the wrong group. too many numbers :-) Caller ID isn't working. I keep reading that the 2 analog ports can be ON or OFF, but the digital ports under Caller Display Type is off, however, only shows up as Outside. Any thoughts?
  12. jsorenson3

    No incoming calls

    So - Im testing the phone system at my house prior to going to install, and have 1 phone hooked up Here is what the monitor is displaying, and no caller id was displaying either. Its IP office 406 with an ATM4 card 1609695mS PRN: AtmLine1: bchan=1: StateChange Idle->IncomingGuard...
  13. jsorenson3

    ATM4 Not showing up

    Thanks everyone. It was indeed one pin off. Amazing Thanks again
  14. jsorenson3

    ATM4 Not showing up

    Running Avaya IP office 406, Version 3.1 System previously had a PRI card in it. Our current provider isn't setup with Digital yet. We purchased an ATM4 card which I swapped out today. It is showing up as a BRI card and not Analog. Thoughts? I have done some reading about having the latest...
  15. jsorenson3

    Phone Install

    Avaya IP office 406 system. For the Phones, Will I need to run cabling to a new patch panel, or can I use the existing switch we have in our office to connect to the station ports? Each phone in the end can only be on 1 port correct? What would be the best route Sorry for the questions, I...
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