Recent content by jsamora

We got it fixed. It was a setting in the system bios on the Audix side. The PS2/Mouse setting got enabled and needed to be disabled. Apparently a link cannot be established if this port is enabled. Thanks again for all of your suggestions.

Will do. Thanks again.

Got it. Thanks.

I don't see a shutdown or power down command for the pbx. Is there a correct procedure. I know I should shutdown audix first.

I had the tech in this morning. I will ask him if there are other vendors. I think the next nearest is in Colorado.

Albuquerque

I reseated the TN765 card and did a system reset 1. For a few seconds when it came back up I had a green light on the card. Then it went away and there are no lights. If I do a test data 7050 the result is ABORT with an error code of 1030. I may try a system resest 5 and reseating the card...

Can you tell me how to test the tn765?

If that is the Tn765 card no lights are lit at all.

On the audix side I ran a diagnose switch link on the board and got Ectest: Warning #FA304 The application software running in Eiconcard #1 was stopped. Donyou know how I get it started?

Here is a picture. http://files.engineering.com/getfile.aspx?folder=cffa4a32-aad9-46f3-a42a-b7e92ae8b902&file=image.jpg

Tried the reboot/busyout/release. Still not up.

Will do. I am able to call the voicemail ports if you mean the extensions that are listed in the hunt group for audix. Thanks again for your suggestions.

Thanks smokinjoe2938. I checked the cable at both ends and it properly secured.

My apologies. I am able to log on to Audix. I have a Event 4 Count 30 Major Alarm - Voltage(s) outside range. My predecessor states this has always been there. I believe my integration is a DCIU link. Can you tell me how to make sure?