Back on site today, 16 cct digital card, 8 cct digital card and 4 cct analog card all solid red lights. I took out 8 cct card and analog station card and 16 port came to life.
All account passwords changed so I have no access but they are back in service.
I have 1100 and 2100 experience. I...
I'm going back tomorrow. I am not sure how I will determine IP address. New customer to me. I don't want to default and reprogram.
Picking up more SV9100 and 8100 customers all of a sudden.
We have a SV9100 CP10 with a PRI circuit with frequent trouble. Is there any monitoring capability of the circuit ? D channel status? I put a loopback plug on the PRI and the PBX sees the circuit active, so I tell the customer, it's not the PBX. But otherwise we have no visual status. We use...
when you press the doorphone, the camera video automatically is called up on the crestron in wall screens. The doc relay will open the gate. I believe the crestron installer has put a pair of wires on the doc data pins to trigger the cameras. This is probably causing the problem. I am...
This customer has a crestron system. When you press a doorphone, somehow it triggers the cameras and brings up the gate display on the crestron system. I am thinking someone has tapped the doorphone in a way to signal the crestron system. As such it is causing trouble. When I open the DOCs...
I have a bcm 400 with 4 doorphones and 4 associated DOCs. Intermittently the doorphones will ring no answer when you call them from inside the house. Then they all return to normal. My expectation is the doorphones should always answer no matter what. I do not think they are all on the same...
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