Recent content by johnrca

This problem has been escalated to the factory by tech support.

There isn't an answering service. i have started a log. so far it seems callers get the correct greeting before 9:00 am, between 12:00 pm & 1:00 pm. and after 4:00 pm.

One of our retirement homes has a KX-NS1000. They are having a weird problem. Certain times during the day, callers to their room extensions get a generic greeting (ext. xxxx please leave a message) The rest of the time they get the proper greetings setup by the resident. Has anyone had this...

Thank you for your responses. It appears that this resident has a pots line not an extension off of the PBX.

We are using UM.

We have a NS700 Panasonic in a retirement home. We have setup forward no answer to voice mail for the analog extensions in the rooms but it doesn't when we take a digital ext. and forward no answer or forward all to voice mail it works. when we do the same for the analog ext. the phones keeps...

I setup ICD group 630 with 4 ext. 322, 326, 327, 328. When you call 630 you get a busy. I tried other ICD groups and the same thing happens. you get a busy. I tried setting up these 4 ext. in a PS ring group and the same thing happens. The odd thing is the existing ICD groups are okay. When you...

I have tried to setup several ICD Groups and PS ring groups with existing ext. that work in other groups. No matter which group you call, you get a busy. Although you can call an existing group with no problem.

I assume you mean the DGSYS file.http://files.engineering.com/getfile.aspx?folder=17c35867-1e8e-4ab9-8226-9ecad6123b6b&file=Nov_5

We have a customer that has a KX-TDE600. The system has several ICD groups setup and working. We are trying to setup another ICD group with 4 portable ext. and 1 desk phone. The problem is when you call the new ICD group, you get a busy. The ext. are ok as you can dial each one and get an...

I found the answer. Press the flash button, wait for dial tone and dial *50. This puts the 1st call on hold and you get the 2nd call. You can use this code for switching back and forth.

Using the flash button gets the 2nd call and puts the 1st call on hold. But am unable to retreive the 1st call.

We have a Retirement home with a KX-TDE600. The residents have analog KX-T7716 telephones. They would like to know if there is an easier way of answering a second call (call waiting) than having to entering the long code.

Thanks, I thought so.

We have a school with M7310 telephones in each room. They would like to lock the telephone so the students cannot use them. The teachers would like a code to unlock the telephone to make calls. Feature 936 is supposed to be the set lock code but we get inactive feature. Is this possible?