Recent content by johnkenny

Make sure there is an Outlook client installed on the machine and then set up the ARS mail box. Right-Click on the Outlook icon on the desktop and select Properties. Add the Microsoft Exchange and Outlook Address Book services. Then click on the Show profiles button to add the ARS Profile.

When you run your query against the SHR:Assignment form make sure the Assignment Type is set to "Group with Skills" the group name is actually stored in the LoginIndivOrGroup field not the Group Name field.

I got this same error with ARS 5.1 user tool patch 1166. I upgraded to patch 1228 and the problem went away. Check for an updated patch

I'm curious why are you exporting server dependent. Exporting server independent will strip server names and replace it with "1\%\" and then on import to the new server will substitute the "%" with the new server name. If your experiencing the problem where exporting server...

Hello dangray: Two things: First make sure the QBE on schema2.fieldx is set to anywhere. Second the qual that you're looking for is 'schema2.fieldx' LIKE ("%" + $schema1.fieldx$ + "%") ciao john

Hello ddrake: I've implemented this capability with RSM. The users email the helpdesk just as they would anyone else. I have a filter that fires on submit in the AR System Email Message form that first looks for any attachments to the incoming email and if so graps the Attachment ID. The second...