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Recent content by JohnjDefongi

  1. JohnjDefongi

    SMDR & Caller ID

    Yes it shows the Caller ID info on the phones including the phone connected to the SMDR6, but doesn't show any Caller ID info on the SMDR printout. It doesn't matter if I have it set to printout SL-1 or NORSTAR. It is monitoring all.
  2. JohnjDefongi

    SMDR & Caller ID

    I have a customer with a MICS XC 4.0 and a SMDR 6. He has Caller ID cards for all of his lines, but there is no Caller ID information showing in the output. I'm looking at it with Hyperterminal and it doesn't matter what I set it to. His Call Accounting software has a setting for Caller ID...
  3. JohnjDefongi

    Turn off Nortel Nancy in Call Pilot?

    Rerecord the prompts with a moment of silence.
  4. JohnjDefongi

    timeout delay between entering phone number digits

    You could also do a Feature *82 and set their phone to pre-dial. That way they can dial the number in then press a line button to place the call.
  5. JohnjDefongi

    Fractional PRI

    I have a customer with a MICS XC5.0 (30 BJG 02 NAT) who just switched back to SBC. When we started testing incoming calls were working fine but all outbound call returned a fast busy and 'Call Cleared' on the display. Then the Bell Tech told me there were only 15 channels on the PRI. I tried to...
  6. JohnjDefongi

    8 x 24 with disconn. supp. calls back???

    It might be a non DS system. Bummer
  7. JohnjDefongi

    Moved phone, lost all programming

    Go into programming and make sure Auto Set Relocation is off, go to Maintnance>Port DN Status and find out which port has DN222 on it. Connect the phone to that port, make sure it's 222 then turn on the Auto Set Relocation and move it to where it goes.
  8. JohnjDefongi

    NAM with 4.0.04c

    I have a NAM with 4.0.04c software that I need to get a mailbox report out of. There is no modem card and there is no virtual modem. There is a keyboard,mouse,video,network card. I tried to connect a external modem to com ports a and b, of course the modem will answer but there is no...
  9. JohnjDefongi

    Norstar 824 System with VM

    In feature 982 set the operator available to no.
  10. JohnjDefongi

    MICS w/ Startalk model C Help or info

    You have a voice recording in a mailbox. You will have to transcribe into a print media (ie:write it out) to place it on a web page. You could use one of those gizmos that translates spoken word to text. Good luck.
  11. JohnjDefongi

    M7310... can it foward calls to cell phone?

    Victor, Do you know how to do configuration programming on your system? If not you may need to hire a vendor to come in and check out your system and give you a lesson.
  12. JohnjDefongi

    Norstar 7.0XC Error 310's in System Test Log

    310: Dti_cart_event P5 'B' TestLog 310: | CAUSE: 310: | 1)Bad Stimulus message received by dti from KSU 310: | Parameters are: Source file (eCpQinpEh {value 30}) 310: | error number (0) 310: | 2)Bad encapsulated Stimulus 2 byte message received by dti 310: | from KSU. Parameters are: Source file...
  13. JohnjDefongi

    DID calls not going through

    Did you program the target lines with the recieved digits from the telco? And assign it to a phone? Try this, hook up your buttset to one of the DID lines, go off hook and dial one of the recieved digit sets. Did the right phone ring?
  14. JohnjDefongi

    Need ANAC for Montreal, Quebec

    Try 1-800-444-4444
  15. JohnjDefongi

    Two mails one system?

    I don't see why not as the second voicemail will take the second set of feature codes. It will be a bit tricky to keep the voicemails seperate if you have a power failure though. It will also be a nightmare for the recp't as she will have to remember who uses Feature 98x and who uses Feature...
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