Recent content by johnharley

joseph48 is correct. It is a Microsoft update issue. Remove the updates and it should work johnharley

Is anyone running BCMS r2 v4 on Windows Server 2003 Service Pack1. I have a customer that has issues such as the server stops running, the real time text stops updating, and the clients will hang and the server has to be stopped and started. jdharley

I have read AVAYA documentation that, on one hand, says the ups will perform an orderly shutdown of the S87XX server and then on the other hand, the ups will only (in a duplicated scenario) connected to the active server, will thru the snmp traps tell the server, if it is active, to become...

Phoneguy55 Did AVAYA tell you that the caller id is lost dur to the IP trunks or the transfer process? I am going to pursue this and if I come up with a fix I will let you know J Harley

I have 5 sites - all of them running CM 2.2. The hub is a SCC with PRI for inbound calls. The remaining 4 sites are CMC connected to the SCC via ip trunks. The problem is with the caller id. I get the caller-id info when I call to a station at the hub but when the call is transferred I get just...

Ye old Phone Guy, I am using an IBM THink pad Laptop with the IBM 56k integrated modem. I can connect using ppp to s8700 and s8500 without trouble - I only have the connecting problem with the 2 S8300 blades in a G350 Johnnie D

I have 2 sites that have S8300 blades in G350 cabinets. THe USB modems are configured but they have stopped working. When I dial into them I get "??????????????" or garbage. I have run the modem installation several times and have reset them both. Any ideas would be appreciated.I flashed...

It does sound like a case of fudgemynumbers. Thanks for the input

I have a customer who upgraded their BCMS-vu app. One of the managers who pulls the reports claims that the numbers for the monthly VDN reports are way off. She states (no documentation to back up the history) that the monthly report used to show about 15,000 calls to her "members" vdn on a...