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Recent content by johnatdpc

  1. johnatdpc

    Remote Access R3.0 with WinXP

    You know I had a problem similar to this one time. I could not remote in with my computer (laptop) onsite or off site. If I remember correctly it had something to do with the order of the cards. I think I had to make sure the voice mail was in the last position - meaning the last card...
  2. johnatdpc

    Direct Extention Intercom w/mic on......

    Ok, I think I got it now. Someone else was nice enough to respond and tell me to add the hands free button so I did that but, I'm embarrassed to say I did not realize how to use it until you just examined it. So what you're saying is all the button then press the button to turn the feature...
  3. johnatdpc

    Direct Extention Intercom w/mic on......

    I have installed a Merin Magix phone system (latest release) a doctor's office and I need to program the phones outside the exam rooms to intercom any one of the 4 rooms independently with the push of a button. I have programmed 4 buttons on each nurse's phone outside the exam rooms to ring...
  4. johnatdpc

    Intercom with mute off???

    Will Try thanks again, John
  5. johnatdpc

    Intercom with mute off???

    Thank you for the response. If you could, please tell me the programming procedure that is used to program the Hands Free Answer Intercom. Thanks again, John
  6. johnatdpc

    Intercom with mute off???

    I have installed a bran new Merlin Magix system and am using the 4400 series phones, there is no voice mail attached to the system. The issue is this: The system is installed in a doctor's office and he wants his receptionist or nurses to be able to intercom any one of the exam room phones...
  7. johnatdpc

    THANK YOU TO EVERYONE.....

    [2thumbsup] Thank you to everyone for supplying me with such good information. I posted question about Partner T-1 issues and you’re all right. The vender had issues and I needed to upgrade the software to the latest version. I wanted to publicly thank everyone for taking the time to help...
  8. johnatdpc

    Lines can no longer be picked up out of Voice Messaging.

    Thanks I will try that. John
  9. johnatdpc

    Lines can no longer be picked up out of Voice Messaging.

    How do I check to see if the voicemail ports do or do not have the auto privacy set? thanks for the help John
  10. johnatdpc

    Partner T-1 Issues

    It’s a release 6.0 and I believe it’s an issue with the T-1. We’ve swapped processor and I have a t-1 tech coming out tomorrow to help. The switch is doing some very unusual stuff. Some times it just turns it’s self off and then back on as if the power got bumped. When I pull a report and...
  11. johnatdpc

    Partner T-1 Issues

    E-mail from customer Both my Intercom lights are blinking Green and I cannot check my VM. The phone had disconnected several of my calls mid-sentence. I installed my first Partner T-1 card and there have been a plethora of phantom issues with the transition. If you’ve read my other post...
  12. johnatdpc

    Lines can no longer be picked up out of Voice Messaging.

    No, I have not. And to the best of my knowledge it’s not so much an extension issue as it seams to be a line issue. I say this because 90% of all calls go to ext 10 and the rest to ext 13 and one other. (I will check and remove any voice mail privacy issue – Can you tell me under what...
  13. johnatdpc

    Lines can no longer be picked up out of Voice Messaging.

    No – Not a call monitoring issue, Once the calls are answered by the Auto attendant the calls are then transferred to the appropriate extension. The office person there would like to be able to pick up whatever lines she wants too. For some reason a few of the lines will not let her pick...
  14. johnatdpc

    Lines can no longer be picked up out of Voice Messaging.

    Hello, Thank God I found these forums. I’m an installer who just recently up-graded an older partner 4.0 to a 6.0 so I could install the T-1 card in their system. My question is this, after the installation of the new T-1 card and a 012 card now when the voice messaging system picks up the...
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