Recent content by joe11701

Hello, I have an HP 4600 color laser. THe control panel message keeps saying "ACCESS DENIED". the onboard web site says that the control panel security setting is MAXIMUM. I can't find ANYTHING in the manuals about reseting this item. Can anyone point in the right direction...

Sorry I wasn't specific. ArcserveIT 6.61 for NT. Joe Ambrose [glasses]

Hello! The database that comes with Arcserve Sucks! [mad] I know that there is an SQL Server alternative. Does it work? is it a viable alternative to the Raima [evil] crap? Thanks for any input you have..... [thumbsup2] Joe Ambrose [glasses]

When was the last time you cleaned the drive?

During a full backup, the VLDB will crash asking to generate a Dr. Watson log. This causes the backup to hang. Once the DrWatson.log is generated, the database service has to be cycled to restart the backup. To prevent this, I usually have to initialize the databse. Any clues as to why this...

an administrator account is not enough. I believe the install REQUIRES you to be logged in as an Exchange service account.

When you installed the Exchange Agent, did you install it while logged in as the server account ( usually Exchange ) ?

You didn't say what version of exchange you're running, but if you're having permissions trouble with backup of the IS. Make sure the username you use for the service is at service account permission level on the organizaion, site and configuration levels. hope this helps. Joe Ambrose The...

Upgrade to the latest SP levels fo AS2000. Make sure that the upgrade is applyed tot he agent as well. That being said. I strongly recommend that you read and follow Microsoft's disaster recovery white papers. In them, you'll find that Brick level is a NO-NO! It's safer if you build a recovery...

What does the Arcserve Exchange database agent log tell you?

I had a chat with an hp support guy. To install the drivers, make sure you completely uninstall them by printing a test page to get the list of dll's the driver consists of, and then 1. delete the printer out of the printer folders. 2. if the user is not an administrator, log in as one. 3. go...