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Recent content by jml2665

  1. jml2665

    will new 5410/5420 downgrade?

    Thanks All, myalias09, when you say "hard reboot" do you mean the phone or the system?
  2. jml2665

    will new 5410/5420 downgrade?

    I've read all the info about upgrading the firmware, but I have a customer who won't upgrade their IPO and now has recieved newer 5410/5420s. These are at 5.0 and need to come down to 2.x. Will this work? Is it just a matter of having manager open so it can get the file or should I use a real...
  3. jml2665

    Any Jobs Going in the North Of The UK??

    kwing, south? Sussex?
  4. jml2665

    Security Issues

    go here, http://marketingtools.avaya.com/knowledgebase/ and look up your current level of software, then choose Applications>>Manager>>Security Mode and you should find all you are looking for there
  5. jml2665

    DS 8 Card Dead in Ip Office 500

    From the Knowledge Base, http://marketingtools.avaya.com/knowledgebase/ All IP Office control units and external expansion modules must be connected to a functional ground. In some cases, such as ground start trunks, in addition to being a protective measure this is a functional requirement for...
  6. jml2665

    Server Heat Dissipation???

    only thing I've every found was their Data Center Capacity planner, it give a great deal of information regarding heat and power, not sure it's exactly an answer to your question, but maybe a good place to start, click here...
  7. jml2665

    VM Pro License Invalid

    this has been a problem with upgrades since USB keys were invented. While it does not happen everytime, it does happen occasionally when the keyserver service is not stopped prior to upgrading the keyserver software. Avaya has suggested to me the following. Stop the keyserver service then...
  8. jml2665

    ShoreTel third party integration

    there is a specific ShoreTel forum here on TekTips, might be a better place to ask your questions
  9. jml2665

    increase voicemail box size?

    no, if you change the cls option it will change for everyone in cls 2. I would suggest changing the cls for that one user if they are the only one needed the capacity and then use that cls. I don't remember all the capacities but if can check the online system managers manual at...
  10. jml2665

    increase voicemail box size?

    class of service (menu 7) for that user holds the capacity. Remember if you change that it will effect everyone using that CLS which could effect your systems storage capacities
  11. jml2665

    Cisco and Avaya setup

    thanks tbg247, great post I've had those documents on my PC but did not know they published them. This will make it easier when this question is asked by other techs or users.
  12. jml2665

    Connect IP Office with Cisco Call Manager

    there are some internal Avaya documents that show how this can work. I've been using it internally here at my company for years. From our Cisco CM to IP Office 412 Conference Centre. I've also got it form a LAB 403 to the same Cisco and we can dial 4 digits back and forth.
  13. jml2665

    Voicemail Pro Not Connecting

    License issue??? Do you have proper licensing and is your license server up and running?
  14. jml2665

    IP Office to NEC IPK II IP trunking

    I know they both support the hardware and H.323 IP trunking, but has anyone got a working example of this setup? Just curious as a customer has asked the question and all I've done is IP Office to CM/Definity and IP Office to Cisco
  15. jml2665

    Ned to lt ALL mailboxes

    you could always try to capture a short form report on your laptop or PC
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