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Recent content by jmics

  1. jmics

    Exchange 2010 spam filter

    I have an Exchange 2010 server which is proving to be a challenge where configuring antispam is concerned. It is a hub role server, with only a firewall in front of it. It has the antispam feature installed. I am finding the following issues: Opening the ECM, selecting properties of Content...
  2. jmics

    voice mail picks up before outdial

    I have a MICS 7.0 and a NAM 4.1 in which I need to set up two extensions that dial outside numbers when a call comes to them. I set up the numbers in FWD NO ANS and set the rings to 2, but after a single ring the call goes straight to VM. The one thing here is that the extensions are ghosts...
  3. jmics

    NAM II maintenance

    I am curious as you did not state the actual exact procedure you used to install the card....slot,IRQ, steps etc etc. as this might help with people here troubleshooting with your issue." Counting from the right side, where the floppy is attached to the inside wall of the cabinet, the first...
  4. jmics

    NAM II maintenance

    First of all, I want to thank you for the the response. You gave me a lot of details that I haven't been able to dig up myself. Here is what I am thinking about each of the items: 1) BIOS: I understand that there are no issues with the vm associated with the BIOS. What I wanted to know is...
  5. jmics

    NAM II maintenance

    I have a NAM II running 4.1, and have the following questions: 1) The board is an IBM board, but I haven't found anything about it using the IBM FRU number. Does anyone know anything about those boards, specifically a) what the model is, b) whether there is a BIOS flash update. 2) It is...
  6. jmics

    MICS 7 line card fail

    I have a MICS 7 with stations that have lines assigned to them in a hunt group. That was working fine until about a week ago, when they first reported crackling, and then reported that they do not get any dial tone when they lift their receivers. When I lift the receiver on one of those...
  7. jmics

    stations ring before AA picks up

    I see that the members of hunt group 1 are ringing before aa picks up. the lines are assigned to hunt group 1. aa is set to pick up on zero rings. the members do not have lines directly assigned. I don't see how to set a delay before the hunt group rings in order to give the aa time to pick up...
  8. jmics

    stations ring before AA picks up

    on a MICS 7.1 with a NAM II 4.1, an AA is set up with a CCR tree. several (but not all) DNs are ringing immediately when a call comes in, and then the AA picks up and plays the comp greeting followed by the CCR menu. what would cause this behavior ?
  9. jmics

    program station cover

    much better now. thank you. last question here (I hope). I oflow hg01 to hg02. on no answer, I want hg02 to oflow into general delivery mailbox. from the CCR tree, I want press zero and do nothing to go to hg01. if I assign F982 (system atendant) to 739 (HG01), then do nothing follows press...
  10. jmics

    program station cover

    Now I feel guilty. I will try to spell out more clearly what I want, so that those of you who have kindly responded won't spin their wheels needlessly. Even so, I have certainly learned new things here, and thank everyone. What I needed to explain is that I have a hunt group which I want to...
  11. jmics

    program station cover

    thanks for the replies. now I understand how to accomplish the first task. what I wanted to know in the second question is how to set up a DN without a physical phone to forward, but not to a voice mail box, but rather to another extension, as though it were on cover and covered to another...
  12. jmics

    program station cover

    the trunks are pots allworxguy, do you mean that I should create a mb with the same number as the DN, but not set any mb number ? what mb does the DN forward to ? can I change that ? how do you open a mb without a number ? ot, can I set a station without a physical phone to cover to a...
  13. jmics

    program station cover

    I have a MICS 7.1 with a NAM II 4.1 I need to program a station which does not have a physical phone to go immediately to voice mail when it receives a call. Is there a way to do that ?
  14. jmics

    NAM CCR

    thanks to everyone. I got in on the LAN connection using Norstar Voicemail Manager. just a quick clarification: in CCR, if I press zero, the call goes to the atdt assigned to the greeting table which has the CCR tree assigned if I press nothing, the call goes to the same place the...
  15. jmics

    Attendant and hunt group DNs

    Thank you for the reply and explanation. There are two sets of lines because there are two groups of people answering phones. One group needs external calls coming from one external number (which is set up at the CO to roll to the other lines assigned to that group), while the other group needs...
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