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Recent content by Jimmyjoe1975

  1. Jimmyjoe1975

    ACR vacuum al the previous recorded calls stored

    Hi, Yesterday our ACR didn't show any call recorder in the Viewer, only the calls of this day. After some digging I saw the wav files were there, but Postgres Database had lost all the information previous to yesterday, apparently some kind of vacuum or similar had erased all the data from the...
  2. Jimmyjoe1975

    Time Profile Import/Export

    Thank you holdmusic34 for your advice, I didn't think it was so easy. I will give a try.
  3. Jimmyjoe1975

    Time Profile Import/Export

    Hi, Does anybody knows the way to Export/Import just the Hunt-Groups and Time Profile configuration? I had some unexpected changes a couple of days ago, so basically in my current configuration I lost the Time Profiles (they were a lot), so I rescued a Snapshot of the Server Edition from the...
  4. Jimmyjoe1975

    VoiceMail to text

    Hi, I have been searching this matter in the forum but 10 years ago VMPro didn't allow it. I don't know if today with release 11 is there a feature in VMPro to convert voicemails in text messages send to an email. Anybody knows if it is possible?
  5. Jimmyjoe1975

    Contact Recording User Permissions

    Hi, I am trying to setup an user enabling just to search recodings from a range of extensions. When I select that range the user can only see outbound calls recordings, but not incoming calls. And if I add permissions for the range of hunt-groups where the extensions receive calls from, the...
  6. Jimmyjoe1975

    Upgrade from 9.0 to 9.1

    Thank you for the quick answer. Regards
  7. Jimmyjoe1975

    Upgrade from 9.0 to 9.1

    Hi, I am thinking to upgrade the Ip Office Server Edition from 9.0 to 9.1. I am reading the Application Notes for the upgrade to 9.1.12 and I am seeing that a upgrade license is required coming from "a previous release". I thought an upgrade license is required only when the IP Office is coming...
  8. Jimmyjoe1975

    Avaya Communicator H323 RTP ports

    Hi, I have a Server Edition in one location and some Avaya Communicator in another. Both sides are connected and working in the same LAN but both have firewalls in between. I need to open the ports used for RTP messages in the Firewalls, but the ports used to communicate between 2 users in each...
  9. Jimmyjoe1975

    CMS Supervisor Script

    Hi, That is exactly my point, it only tells you the connection can not be established put doesn't show the pop-up window with the information you wanna say, so the user will think it is an issue with the application instead of your connection is duplicated. I agree it is shown in the logs, but...
  10. Jimmyjoe1975

    CMS Supervisor Script

    Hi, I am trying the CMS Script that only allow 1 connection per user in a CMS R17 System. The problem is about to get the pop-up window saying your connection is already in use (echo in the script). As the connection to this CMS release is via ssh I am not getting the pop-up window. Does anyone...
  11. Jimmyjoe1975

    IPO500V2 System ID

    Mine currently is R9.0.
  12. Jimmyjoe1975

    IPO500V2 System ID

    Hi, In a scenary of a Server Edition with a IPO500V2 as an Expansion Server. Does the IPO500V2 in Manager/System show the System ID of the SD Card? In my case it doesn't and the SD card is inserted, Manager only shows the System ID for the Server Edition system, not for the IPO550V2 (is to...
  13. Jimmyjoe1975

    Feature Key:none

    I thought it was ADI licenses but in SSA appears as NODAL PLDS. In SSA only are the License Keys which in this case are the name of each feature/license, but is not showing the Feature Key. I am reading the Manager and the Server Edition deployment documentation, but still no luck, apparently I...
  14. Jimmyjoe1975

    Feature Key:none

    I appreciate your answers. Okkie26, but in this case there is no WebLM active, all of them are nodal licenses (ADI). All are instaled in Manager / Licenses of the Server Edition except the Virtual Server Edition License which is in Manager / Licenses of the IPO500V2. Maybe the Feature Key of the...
  15. Jimmyjoe1975

    Feature Key:none

    Hi, I have an Ip Office Select R9.1 and as an expansion server an IPO500V2. I an asking to a BP for the upgrade license to R10, but they are saying that the Server Edition has the right Feature Key and lincenses, but the IPO500V2 hast the Feature Key to none, so they can't provide it. All that...
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