Recent content by jimmax

Does anyone know if a one-x's auto attendant greeting can be re-recorded... remotely?

Change the CSU type to integrated. That'll be the fix.

There are about 5-6 stations reporting the trouble. I'm having the customer try and keep track of any particular line this is happening to. So far its only happening on the incoming lines. POTS line in a PBX mode. I didn't question TTR's because the problem is also Park and Hold. The siwtch...

Thanks for your help. I have been able to duplicate this problem. I wouldn't be able to park a call 5/10 times and after that it would work as designed. It happened more than a few times, but always came back and worked. I have not seen the problem transferring, I'll have to take the cust's...

In a Merlin Magix, I have an intermittant problem with about 5 of 35 4412D+ phones. These phones at different times cannot park calls, or sometimes can't transfer calls. This just started happening. They are not on the same cards, and I have already changed the processor. What next, Bad...

I have a customer with 5 full carriers all with 9031's. Some of these just seem to go out of range without any reason. It's a Dr.'s office with (supposedly) no 900 mghz interference. We replace the 9031 t&r and it'll be well. And then, another will go. What's going on ??? This has been...