Recent content by JimHarrison

arcserve2k, Please contact me with your issue number when you engaged support and I can look into this for you. Just note that I contacted you here. Regards, Jim Harrison Computer Associates International, Inc. james.harrison@ca.com

Hi Guys, I checked with support and it will not work (mixing of language versions). Hope this helps. Jim Harrison Computer Associates International, Inc.

niebuhr, You can check on this link for German patches http://support.ca.com/Download/patches/asitnt/arc_ger_menu.html Jim Harrison Computer Associates International, Inc.

Guys, I have found a doc on their site. Maybe this was what Jimmer29 was talking about. http://wwss1pro.compaq.com/support/reference_library/viewdocument.asp?source=EM020409_CW02.xml&dt=3 Regards Jim Harrison Computer Associates International, Inc.

Try this thread. Maybe it will give you answers thread478-335325 Jim Harrison Computer Associates james.harrison@ca.com

Try the following link. Hope it helps: http://supportsearch.ca.com/query.html?qt=E3034+&col=fullsite&qc=fullsite Jim Harrison Computer Associates

Hi Folks, I did some research and found out that ARcserve 2000 with Client agent Build 840 (6161) is not supported and ARcserve 2000 with any ARCserve 6.61 agents will not work. The think to do would be to install the ARcserve 2000 Client agent (Latest Build 350 ) with Sp4. Jim Harrison...

Hi Folks, I found some documentation on Brightstore http://www3.ca.com/Files/BrochuresAndDescriptions/brightstor_brand.pdf Hope this helps Jim Harrison Computer Associates

NikeGuy23, If you are looking for some documentation, you can check this link (you have to sign in first) http://esupport.ca.com/index.html?/premium/storage/manuals/as2000/as2000docs.asp Jim Harrison Computer Associates

Mike, I would like you to contact me on this issue at your convenience. Please provide me with your contact information and that I engaged you at this forum. Warm Regards, Jim Harrison Computer Associates james.harrison@ca.com

Folks, Please feel free to contact me if you have suggestions for improving our website to become more user friendly. I will entertain all professional inquiries. Warm Regards, Jim Harrison Computer Associates james.harrison@ca.com

Charles, Let me know how everything is working with that past situation. I must have misplaced your email address. Charles, Jim Harrison Computer Associates james.harrison@ca.com

djconroy, I replied to your other post also. Please contact me so I can see exactly what your frustrations are. Just drop a note that I engaged you here. Jim Harrison Computer Associates james.harrison@ca.com

djconroy, Please feel free to contact me directly if you would like to discuss the future relationship between our companies. How did you and technical support leave off with your last call? Regards, Jim Harrison james.harrison@ca.com

Tbird94, You can go to esupport.ca.com, log in as basic esupport user for no charge (or create an ID if you don't have one), choose Arcserve 2000 from the drop down menu Scroll down to the bottom of the page Click on "ARCserve 2000 Documentation" (it will ask you to log in)...