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Recent content by Jim Mc

  1. Jim Mc

    Avaya IP Office Network Port Usage

    That sounds perfectly fine, so perhaps the question should be "how do I use VLANs on the Avaya?" - I cannot see where to enable VLANs on the IP Office anywhere in their documentation? Our data network is on 10.0.11.0/24 and we would like to give the IP Office an address of 10.0.11.251 on VLAN 1...
  2. Jim Mc

    Avaya IP Office Network Port Usage

    Hi, We have an engineer putting in an Avaya IP Office 500 system next week. It will have IP phones and use SIP. We're setting up the network to accommodate it. What we would like to do is the have the IP phones on their own VLAN, to be able to manage the IP Office from a PC on our LAN, and use...
  3. Jim Mc

    Avaya IP Office H323 Remote Extension Problem

    Thanks again for your responses. We have now set up the Remote Office on a VPN and it works fine. The registration line keeps coming up but it seems to be part of what the phone system does as there's no adverse affect on the remote extensions. On the original connection, STUN resolved...
  4. Jim Mc

    Avaya IP Office H323 Remote Extension Problem

    Hi, Thanks to all who responded. I wish we had a test system! We have routed the connection through a second Internet connection that was available and the handsets now work. However, they do both seem to reboot every minute or so, both at the same time, so we are setting up a VPN as...
  5. Jim Mc

    Avaya IP Office H323 Remote Extension Problem

    Hi Westi, Thanks for taking the time to reply. Yes, I read that too. However, I can confirm that we have used the 1616i successfully remotely before connecting in the same way. We used to have one in Remote Office 1 but only require one handset there now. Our supplier said that technically the...
  6. Jim Mc

    Avaya IP Office H323 Remote Extension Problem

    Hi, We have configured our IP Office 500 v2 to allow remote extensions for three users to connect remotely to it without the need of a VPN. We have three extension numbers for the remote users - 2246 (1616i handset), 2247 (9620 handset) and 2248 (9620 handset). The first two extensions are in...
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