I forgot to mention that all the training material I've found has been free. The CD for Avaya MultiVantage Basic Administration Training is Issue 3.0 dated May 2002. Finding it has been the whole problem, and it depends who you contact or talk to at Avaya support.
I was also frustrated in finding training materials. I located the "Little Instruction" book, but in addition, after registering for Avaya University, I was able to locate both on-line and CD-ROM courses with the help of someone on the Avaya support line.
Some of the difficulty in...
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