Recent content by jgturpin

Slot # 1: 800 GS/LS Slot # 2: 008 Slot # 3: 012 Does that help for TTR's ?

Can you give me a little more detailed step by step to use the overflow. I am not use to working on this system and it's a little hard to put all the options in the correct place. It's a little like being an expert on Win XP and working on Win for workgroups.

TTRs ???? I don't understand.

Well tdaugirdas after I did that the AA dosent answer anymore. how do I program the VM ports to rotary?

70 "890 891 892 893 894 895 896 897 898 899" 890 - 899 are defaults are they not? Ok I took pool 70 from 770 and added it to 791. Then in Exts group calling, overflow I put in 791 and it says enter cover overflow group number? What do I put in there?

http://ud.ath.cx/Allsystem.txt Here is an all system report to look at. Yes, I have three POTS lines. I have Pool 70 which is 801, 802 and 803. 30 is 10-16 (the exts) 770 is 18 and 19 (the VM ports) right??

Group Calling 770: Enter cover overflow or Qcc LDN it wont take any numbers I give it.

Group calling 770 is X18 and x19 the VM ports. Coverage groups covered is 30 Group coverage30 is X 10-16.

That is correct, and there is no overflow group, but I am using delayed answer, all the lines 10-16 are attached to 770. What do I need to do?

The Call answer service opr is 768, the AA1 timeout is transfer opr.

It was Split, I changed it to All AA. I changed the opr setting to 768, but I am not sure if I did it in the right place.

I changed it from X10 to 768, and it didnt seem to help. Maybe I changed it in the wrong place? Where is the settings at in MLM? MB 9997# , password , opt 9 password, etc..

Should the port allocation be all AA, split or all VM ?

I changed it to 10 let me change it back to 768 and see what happens.

Ok during the day a call comes in 1 of 3 POTS lines. X10 the OPr answers and then transfers the calls to the users (X11-16) or to there VM. If the OPr is out or at lunch we want the day AA1 to answer and direct the call. "press 1 for joe X11, 2 for jim X12, 3 for john X13" etc. Then transfer...