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Recent content by jgrodensky
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How to Modify an ACD Queue
Do you know what the subject of the thread was that Gene posted his documentation in or could you direct me to that page?- jgrodensky
- Post #4
- Forum: Nortel: CS1000 (Meridian) systems
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How to Modify an ACD Queue
We have an existing ACD queue that we would like to use. A caller will dial and 800 number that I need to know how to point at this queue first of all. Second, the caller needs to hear an initial greeting when entering the queue and then sit in the queue until answered and while they sit hear...- jgrodensky
- Thread
- Replies: 5
- Forum: Nortel: CS1000 (Meridian) systems
