Recent content by jgilmore

Found it! thanks everyone.

Thank you Tom, I am quite sure you have found the source of my problem. I was assuming it was something like this but I am unfamilar with this setting. I am headed to look at the manuals now but if anyone has a moment it would be great if someone could point me in the right direction as to...

one other note: all of my extensions are 3 digit with the obvious exception of 0 for the operator. If I try to prompted transfer to 0 it will succeed.

Thanks for you answer merlinman but unfortunately I dont think that is the answer. I have been testing from a hard line. I have tried several trunks and several phones just to be sure. but even before that I was confident it wasn't a touch tone quality issue. I have been progamming this thing...

I just reprogrammed our auto attendant and I have selector code 9 set for action 4 (prompted transfer) When testing the menu when I dial 9 the system prompts me to "Please Enter Extention Number". I dial 154 and it says "your call can not be transfered to Extention 1, 5. Please Enter the...

This may be a stupid question, but I can't seem to figure out how to set different ring tones for different lines. I would at least like to be able to have a different tone/pattern for internal calls and external calls. We are using a merlin legend R6.1 Thanks in advance Jeremiah

What cable do I need to connect a Legend 100D Module to a Paradyne Acculink 3150 CSU? Thanks in advance Jeremiah