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Recent content by Jeff325

  1. Jeff325

    Forward phone A ( Centrex) to phone B ( PBX) and make it hunt for VM

    try adding the number of the Centrex phone as and ext ont he mailbox
  2. Jeff325

    SECC Delete script error

    You can't delete the scripts on a SECC!!
  3. Jeff325

    MPCX10433 error

    use the advanced search function to find the ext DN
  4. Jeff325

    Agents phones goes NRD its own

    Check the HOML setting on the ACD queue the phones are built in
  5. Jeff325

    Call Center and Vista

    Here'd a suggestion from Nortel Sybase Open Client must be installed first. The remaining SECC 4.2 software must be then installed. Server Utility 6.0 User is presented with an error dialog when canceling a print operation to Microsoft XPS document writer. The user should click on the OK...
  6. Jeff325

    the GIVE RAN statement

    Also - GIVE BUSY
  7. Jeff325

    login failed. unable initialize thread listen to data from multicast

    81Cadmin, Use ICERTDTrace utility to verify the Multicast is leaving the SWC and being received at the client end. Jeff
  8. Jeff325

    Class access

    They are predefined by Nortel you cannot change them - try creating a new one. Jeff
  9. Jeff325

    Class access

    vhtech1 From the Install NTP: Four predefined access classes: system administrator, customer administrator, supervisors, and senior supervisor. System administrators and customer administrators can create additional supervisor and senior supervisor user types. Only one customer administrator...
  10. Jeff325

    Class access

    what account are you trying to change it from?
  11. Jeff325

    SLEE errors

    trbuman. **tapi or ctms rc= 2147483576 appears to be a telephone number.** Event Code: 58005 Severity Minor Description An incoming call cannot be answered on the SLEE line. After the session is dropped, the line may be recovered. Impact The line may not answer the call. Recovery Action...
  12. Jeff325

    ADS and SCB block

    ld 23 prt ads
  13. Jeff325

    Symposium express client some functions dont work

    hurricaneguy, Are those function "greyed" out? If not you may be on the wrong side of a firewall. If so, I woulld make sure you have all the lastest client peps loaded. Good Luck, Jeff
  14. Jeff325

    Address book issue

    hollandho, The first thing that comes to mind is; change the download reminder to every day in email accounts settings in Outlook. Jeff
  15. Jeff325

    Agent Desktop Display

    is somebody playing with Multicast setting on the network?

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