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Recent content by JD5241

  1. JD5241

    Hunt groups - External incoming calls routed to wrong group

    Thank you for all of your help! We renumbered the hunt groups into the 600 range and that fixed it.
  2. JD5241

    Hunt groups - External incoming calls routed to wrong group

  3. JD5241

    Hunt groups - External incoming calls routed to wrong group

    Gotcha. I will reply with that tomorrow, after hours here. I appreciate your response!
  4. JD5241

    Hunt groups - External incoming calls routed to wrong group

    Voicemail Pro. Not sure which config or module you mean. Thanks!
  5. JD5241

    Hunt groups - External incoming calls routed to wrong group

    Avaya IP Office, latest version. We're having an issue with incoming calls being routed incorrectly. If you call in from an outside line and put in a regular extension, you can reach it. However, if you put in the extension of a hunt group, all of those calls get routed to the same hunt group...
  6. JD5241

    Identifying Items With Different Prices by Location

    That worked perfectly. Thank you!
  7. JD5241

    Identifying Items With Different Prices by Location

    We've been running into an issue where we have some items with multiple locations (up to 6), but their retail prices don't all match, probably human error when updating them. They are supposed to be the same across all locations. I need to come up with a way to identify any that don't match so...
  8. JD5241

    SQL Field - check for specific count of characters

    I tried that initially, but I had the syntax incorrect, that works now. Thank you!
  9. JD5241

    SQL Field - check for specific count of characters

    I have a field in a SQL table that allows a max of 3 characters (string). For business reasons we only use up two characters. Every once in a while a user will make a typing error that puts 1 or 3 characters in that field. I'd like to be able to see when that condition exists with a query. I...
  10. JD5241

    IP Office v10 - Intruded calls dropping

    I'm having a strange issue with my Avaya system, I haven't been able to find any information why, or any other people even reporting this issue. I have one user who is using the call intrude feature for sales training, but the intrusion randomly cuts off after 5-10 minutes. His extension is...
  11. JD5241

    Selecting records - multiple differing items with another common item present

    Let me try again... say I have 4 orders, keeping in mind the list of items in my first post: Order 1 contains items: 111 AAA Order 2 contains items: 112 555 Order 3 contains items: 114 AAA Order 4 contains items: 444 AAA I only want to pull the orders that have the items in my list and the...
  12. JD5241

    Selecting records - multiple differing items with another common item present

    Crystal XI SQL 2008 db I have a customer order table, multiple lines per order (they share the same order number, which the report is sorted by). I'm trying to figure out a way to filter the data by item number twice, I will attempt to explain it clearly. I have a list of several items that are...
  13. JD5241

    Tapit and Outgoing Calls - Recording different numbers in database than dialed

    We're using an older version of Tapit Call Accounting (v. 4.1.8.01) on our Avaya system (IPO 8). We upgraded some hardware and the IPO server some time back, and after re-configuring Tapit, the outgoing call phone numbers showing in the reporting are not the same as the actual number being...
  14. JD5241

    eSynergy - Exports failing

    eSynergy with Macola 9.6.3 When trying to export anything, such as a workflow, the export errors out. This is happening for all users. No message or explanation other than "Error" and no record to download the export from. No settings have been changed to my knowledge, it just up and stopped...
  15. JD5241

    QA

    Also forgot to order with Office 2000 installed.
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