Recent content by jd381960

Have a Avaya Partner phone system that has a Partner Voice Messaging card installed ! All calls answer immediately ! Incoming calls will answer for a while ? Then customer reports the Auto attendant stopped answering calls ? ring no answer ? I will reset phone system , power down back up ! and...

Have a customer that has a Panasonic KXT 12X32 phone system with lines 1 thru 12 Customer wants to remove line 12 from dial 9 pool access and have it appear and ring on Ext 120 . lines 1 thru 12 ring on all phones. Need to know how to remove line 12 from line pool access 9 Need to know how to...

how do I find out what software version the voice mail card is with out pulling the card from slot 2 I know ftr 59 shows phone system version but I am doing a site survey and need voice mail release version. ??????

Have a BCM 50 that lost power. Time and data are ok . all phones are down. when picking up the handset on a 7316e phone , the display reads Keycode reqd ? I thinking the BCM lost key codes ? just not sure why time and date did not default . If key codes are required . will the customer have to...

have a customer that has 7 co lines going to add one more line total 8 How to program line 8 to ring at 101 and add line to pool 9

need to replace a KXTD 170 on old KTXD 1232 this is the module that mounts out side the KSU and has a ribbon cable that plugs into main cabinet my ? is can this module be replaced with power on ? hot swap ? or do I have to risk losing all data and power down phone system Help Please

Need help installing DSS console wiring and programming

have a old kxt 1232 panasonic phone system that has a kxt 7240 dss customer moved locations a year ago and dss stopped working. plugged DSS into console DSS has no leds nothing works does anyone know what is involed to activate DSS ? wiring ports programming ?

Anyone know where to get a copy of the Avaya IP Office training DVD