The SC is version 8.8 but built to integrate with Centera. It works just like regular storage center. You build tasks to archive the calls to storage center based on a schedule or time interval that you desire. The audio files will be moved to the storage center server when that task...
NICE has a special version of storage center built specifically for Centera. As far as API's are concerned what are you looking to do? The archiving on the NICE side will send all the audio files that fall within the Task you set up in storage center, directly to the Centera. What you do on...
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