In the very near future I will be working with a company that has a Siemens PBX. I am not afraid to work on the system ( I come from a nortel background Opt 11c-81C if I can work on them I can work on anything) however I would like know where I can get some documentation on their PBX's from. If...
Scubaboy
Here are 2 quick solutions that may help you with having your agents answer an in-calls line while on their private DN.
1. Under the call presentation class in Symposium make sure that the option "Answer call by placing DN on hold" is checked.
2. In ld 23 when configuring...
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