Recent content by janchan

the hyperlink sent contains records that triggered the alert. the number in the maximum alerts is the maximum number of records that will be displayed in the report. i am having trouble attaching the URL with the email. i chose the option, use default and yet, there is no URL attached. can...

what does maximum alert records mean in BOE? i am using alerts for the first time and i was not sure what this meant. we are using BOE XI. please help!!

Hi, i am using the alert notification for the first time. i am not sure sure why i am not getting the URL of the report when the Alert email is sent. i tried use server default, yet there is no URL sent. we are using BOE-XI.

Does someone have a solution for this? i have the same problem. we have reports to audit our batch jobs and even when there are no errors, the email is being sent. i want to restrict sending emails based on the record count or condition of some sort. is this possible?

Hi, thanks for the info. i did reschedule the report, but it still doesn't use the new source.

I think the problem was with our network. the windows AD logon was locking me out every 5 minutes.

yes, a scheduled report is failing. it waits for a scheduled event, but its been failing from last night.when i looked at the failed instance, i got the above message. i tried to run it on-demand by clicking on run now, and i still get the same error.

Yes. we are using packages for scheduling the reports. when i open the instance from the server into the crystal designer and then refresh, it picks up the correct logon. is there are work around for this?

Hi, i am getting the following error whle trying to run a report. this report was running sucessfully until last friday and i have been getting this error from last night. i removed and re-created the DB2 database connection. the connection tested successfully. i opened the report from the BO...

Hi, we have configured our reports to use 2 datasources DB and WH. db uses the online database for on demand reports and wh is used for scheduled reports from the warehouse. is there a way we can change the database by just changing the datasource in the DB2 configuration? i.e. if we want to...

i think it is a bad install. we contacted BO support. when we initially installed BO on the new server, it did not have IIS. since we enabled IIS now, BO support feels we need to re-install BO enterprise and reschedule all the reports. we are trying to do that now. thanks anwyay.

we are using BOXI. we imported reports from an exisiting anf working server into a new testing server. the page server seems to have some problem. i get an error - Error with page server. contact the system admin.

Hi, we scheduled our daily reports in a new server last night and they ran successfully. when we click on the instance, the report doesn't open. the status bar progresses very slowly, but does not open the report. what could be the reason for this? any help is appreciated. thanks.

i am so sorry. it worked. thanks a lot!!

that option is checked both in the group header and the group footer.