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Recent content by janaya

  1. janaya

    Run a report to find the old 1120/1140 phones on our network

    LD 117 stat iset all This will give you a list of registered and unregistered IP phones.
  2. janaya

    ASBCE 7.2.0-18-13712 software image

    does anyone happen to have a copy of this software for the Sipera SBC? John Anaya Amdocs Inc. ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5 ACSS/ACIS - SME - IP Office 8.0 APSS/APDS - Avaya UC Services Public Profile http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/
  3. janaya

    Avaya 2050pc softphone keeps on restarting

    Ya. The 2050 is pretty dumb, right. Point it to the right Node IP put in the TN and go. I am assuming you have other 2050's on your network. If you are using the Red version, you need a license. If you are using the Blue version you don't. The only problem with the Blue version is...
  4. janaya

    I can not enter EM

    you trying to access via System Manager? It doesn't look like apps are configured on the SS. John Anaya Amdocs Inc. ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5 ACSS/ACIS - SME - IP Office 8.0 APSS/APDS - Avaya UC Services Public Profile http://www.linkedin.com/pub/john-anaya/25/1b9/a9b/
  5. janaya

    Nortel PBX Outbound digits being rejected by destination . They are seeing 11 digits instead of 10.

    There are carriers now that will reject calls they feel are not real. Spoofers, spammers, yada yada. If you have a global network and do least cost routing and local drop off, you can create a CMDB table in LD 86 to adjust what goes out to the carrier. We had to do that for some of our...
  6. janaya

    Avaya 2050pc softphone keeps on restarting

    If connected via VPN, you need to make sure you have all your IP ports opened, that are required for this to work. You can search for CS1000 Port matrix and it will let you know what must be open. How is the connection when actually in the office on the local network. John Anaya Amdocs Inc...
  7. janaya

    Im im looking for information on wh

    also, what is the model of paging unit you are using? Some have different setup instructions on trunk type, yada. If non-IP PBX version, it should be no problem. I did have issues connecting UNIV trk card on a Media Gateway for paging, but I think there are patches that were created to...
  8. janaya

    Avaya 2050pc softphone keeps on restarting

    To me is sounds like they are not connected to your network when trying to launch. If they don't have consistent connectivity, this can happen. If I drop my VPN session, my 2050 will still look like it working. It will actually state it is running in cached mode. If I press a button, it will...
  9. janaya

    I want to limit the number of Rings on any extension

    go to LD 21 and print your CDB, specifically the RDR section. Look at the DFN0/DFN1/DFN2. there are the total number of ring choices per option. go to LD 20 and print the TN for the phone. Look at the RCO setting. This corresponds to DFN0, yada yada. (RCO 0 = DFN0). If you want to change...
  10. janaya

    Error bug 509

    could be corruption, but could be a patch fix. We got this when adding new PRI (TMDI) cards in an option 11 cabinet when upgrading to 7.5. it required us to sysload the core shelves everytime we added one in a remote media gateway. was a real pain because we coordinated 14 remote offices and...
  11. janaya

    Procomm & Mermail

    so you are connecting to a local machine that is connected? You will need someone onsite to assist you. The port makes a difference on what is connected. Unless it worked before and it no longer working. If this is the case, do the Microsoft fix, and reboot the PC you are connecting to...
  12. janaya

    I want to create a new PABX CUST 1

    essentially you have to program from scratch Cust 1 settings. All the same stuff. Anywhere you get a "CUST" prompt, you have to configure. CDB, CFN, yada yada. Get some legacy support. it's not that expensive, unless it's a lab. John Anaya Amdocs Inc. ACSS/ACIS - CS1000 Rls 7.5/Call Pilot...
  13. janaya

    NTDW59 CPMG DDR2 Memory / Ram Replacement

    nah. It should work just fine. did you try to just reseat the existing memory? This was an issue with the sig servers. Try this first before ordering. If you need to order, you can try Paragon Communications, out of upper NE, or Calisto Comm out of STL, or ebay. John Anaya Amdocs Inc...
  14. janaya

    Procomm & Mermail

    which port are you connected to? The Modem or the Terminal? If you are connected to modem port, you will need a null modem adapter, or just connect to the terminal port. John Anaya Amdocs Inc. ACSS/ACIS - CS1000 Rls 7.5/Call Pilot 5 ACSS/ACIS - SME - IP Office 8.0 APSS/APDS - Avaya UC...
  15. janaya

    CS1000 BUG6506 and BUG1008

    it kinda is, you just have to look up the errors while logged into the system. > The software and data stored on this system are the property of, or licensed to, Avaya Inc. and are lawfully available only to authorized users for approved purposes. Unauthorized access to any software or data on...

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