Hi guys thanks for all your support .My problem was actually what 3tdp33ler is mentioning .But doing BTS also the pro was not resolved . Now I hv created a mailbox for the ext and conf FNA and FBA to the mailbox . My problem is resolved now. Thanks every body
We have a Nortel Meridian 61C and Nortel Symposium Server 4.0
Our agents use M3903 phones. Key 0 is the ACD-DN key and Key 3 is the DN Key. If all the agents of a skillset are busy on outbound calls (which require activating the DN key), is it possible that once an ACD call lands, it can be made...
Hi and Happy New Year to all of you.In one of my site is facing of lockout quiet often .This has started after upgradation of system from 11E to 11c Rls 4.Every time I need to disable and enable it to work.
TN 006 0 00 02
TYPE COT
CDEN 8D
CUST 0
XTRK XCOT
FWTM...
To transfer a call, we press the 'Trans' key, dial the desired number and wait for response. Once we get a response, we press the 'Trans' key again to complete transfer. If we get a busy tone from the called end or due to any reason the transfer can not be completed, the DN key (next to which a...
We have a Mer 61C. The CLI set in the CLID table works fine for outbound calls dialed over routes and trunks defined as DID, but does not work with routes and trunks defined as TIE. Can anyone help?
Meridian 61C VERSION 2921 Release 3. After a recent upgrade everyday, at random, some of the phonesets(M3903) get hung. The display goes blank, no voice, but the phone remains alive. It's status is shown as IDLE. The menus can be accessed using the phoneset buttons. Even a call can be dialed and...
We have a PRI circuit configured as TIE and belonging to a specific rout. We want to reconfigure it as DID and reassign
it another rout. What are the changes and in which LDs we need to do? Please help.
We have ISDN PRI circuits, on which we requested the service
provider to send CLI for outgoing calls. But the CLI does not pass up to the called party if on the originating set (Nortel 3903) has DDGD in CLS. When it is made DDGA, then 4-digit DN gets superimposed on the last 4 digits that the...
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