Recent content by jalseneca

4merAvaya - thanks for the suggestions. I used a test VDN and pointed it to a test vector that just had the "wait 999..." line that you wrote. Still not hearing any music. I checked the COR on the VDN and it has "Hear System Music on Hold" set to "y".

98Converter - yes, I have an audio source that I'm testing with (my blackberry playing some music via YouTube). It seems that the KS-23395L4 is connected correctly and it's punched down on port 01A0621. I don't think it's a physical setup issue (i.e. punch-down issue, bad jack on the...

thread690-1319995 I'm having the same issue as the thread above. I have a gateway G650, with an analog card: 01A06 Analog Line TN793 B 000018 <24 ports> I have one music source. The music source is for hold music and references a port on the analog card. 1: music Type: port 01A0621...

I have an Avaya PBX with CM 3.1. Here's my situation: 1. I have callers calling into different numbers as we often work under different brands, toll-free numbers and so on, and want to gauge effectiveness of each. 2. I redirect those calls to a queue (actually, separate queue per incoming...

We have an Avaya S8500/G650 setup. My stations all have a default outgoing caller ID (xxx-xxx-0150). Where is that set? Does the circuit provider set that, or is it a setting in Avaya - if Avaya, how do I see it/control it? I've often used public-unknown-numbering to control the outgoing...