Recent content by jabus

Is it possible that the restore destination is the bottleneck, not the tape drives? Does it have sufficient write-back cache enabled?

Upgrade to ARCserve 2000 SP4. There have been numerous fixes dealing with dupe/missing serial numbers in the database, and i'm sure they weren't back-ported.

Are the hard drives running on the same controller as the tape drives? Not sure about that model, but most intg'd SCSI controllers on Proliants are pretty slow when backing up. We see around that for local disks, then jumps to ~450MB/min when backing up SAN disks. Even if a machine has loads...

Yet another weakness in ARCserve's scheduling--you can't append to a rotation job. However, according to this fix, you can append if using a custom job. I have not done this, so let us know the results. http://support.ca.com/Download/patches/asitnt/QO27928.html

These slowdowns can also occur if there is not enough RAM for buffering (typical in SQL and Exchange servers). ARCserve, etc. will start to swap, killing performance. I've seen jobs that typically run at 450MB/s go to 25MB/s because the server ran out of memory. Also look at setting the...

Is this ARCserve Workgroup Edition?

Since you are running W2K Adv Server, you did not say if this was a cluster or not. Assuming not, uninstall and reinstall the agent, and verify the authentication information. If using domain authentication, do not put the service account in as Domain\Username--just use Username. If it is a...

Create a pre-job script to determine if it is an 'odd' week or 'even' week, and create two backup jobs to go to the different locations. Each backup job should call the script.

I don't know if you can use MSDE. Test it out and let us know. :-) There are limitations that could prevent it from being a solution. See http://msdn.microsoft.com/vstudio/downloads/addins/msde/examining.asp. No, a faster machine does not make a difference. The database starts to choke...

If you are using NT 4 SP6a, then boot from a Windows 2000 CD and go into recovery mode. Delete some files as necessary to clean up space. You will have to know the local administrator password to log in.

If My Computer is fully shaded, then it is 'dynamic'. Again, there was a bug that did not properly read in which files to ignore sharing violations on from the registry (HKEY_LOCAL_MACHINE\SOFTWARE\ComputerAssociates\ARCserveIT\Base\Task\Common\IgnoreShareViolationsOn). This was corrected in...

Extract SP4, and use the SQL.dba\setup.exe to install the agent.

Large CAT files can take a long time to merge. Before kicking off mergecat.exe manually, check task manager to make sure it is not already running. You should see CPU utilization on MERGECAT.EXE and RDS.EXE (if using VLDB). If the merge did crash, then the next time a backup/merge is run, all...

This is concerning: W3422 Unable to save registry key (key = software,EC=disk full) Also, if the entire machine is selected (My Computer is not half-shaded), the registry key details _will_not_ be backed up, as long as the checkbox in AS Server Admin is check to not backup registry key details...

The T-patches are ones that have not been released, as they have not been fully tested. If it is not a high-priority fix, then it will be in the next service pack (or if a high-priority fix is created after the low priority fix, as it will incorporate all previous fixes). Or if you have a...